Promeneur
•
7 messages
WIFI NOT WORKING
I am unable to connect to my modem via WIFI on all of my devices. The lights are green on the modem showing it is working well, but i am unable to connect any device (Laptop, phone or firestick) to both the main or guest networks. I am only able to do wired connection. This has been going on for a long time but I am completely fed up now. Please help.
OB
roylion15
Top Expert
•
41.7K messages
il y a 16 jours
Hello
First , Perform a reset factory of the modem …
https://assistance.voo.be/fr/support/internet/probleme-technique/reinitialiser-le-modem-voo--reset----comment-faire.html
(Modifié)
0
0
Gilles N
Officiel VOO
•
4K messages
il y a 14 jours
Hello @Ladbell,
All our apologies for the delay in response.
I notice that a device is connected to the Wifi of your modem, the situation seems to be back to normal.
I remain available if needed.
0
0