Promeneur
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28 messages
Wifi going down frequently
Hi,
I live in Ixelles. Recently i received a new modem. The wifi is getting disconnected frequently for the last 2/3 days. The light above the Wifi button keeps flickering and its not stable.
Thanks,
Venkat C K
Gilles N
Officiel VOO
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3.9K messages
il y a 3 ans
Hello @VenkatChandrasekaran,
After checking, your modem's readings and signal are correct. I don't see any remote disconnection.
Could you tell me these disconnections are noted in cable or by Wifi? Is your modem correctly placed upright and out of a cabinet?
Does the @ and Tel led flash red when you have these disconnections?
Being more efficient, this modem requires more energy, is it plugged into a wall outlet (without multiple socket)?
Being more efficient, this modem requires more energy, is it plugged into a wall outlet (without multiple socket)?
I await your return :)
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VenkatChandrasekaran
Promeneur
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28 messages
il y a 3 ans
Hi @Gilles N.
Yes, modem is placed correctly out of a cabinet. When there is disconnection the light above Wifi button keeps flickering. I'm using Wifi and not connected with a cable.
The modem is plugged into multiple socket and not a wall outlet.
(Modifié)
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Gilles N
Officiel VOO
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3.9K messages
il y a 3 ans
In this case, I invite you to plug it into a wall outlet and test for 24 hours. As explained above, this modem requires more energy.
If the disturbances are still present, come back to us;)
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