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Promeneur

Promeneur

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28  messages

vendredi 28 mai 2021 08:51

Wifi going down frequently

Hi,

I live in Ixelles. Recently i received a new modem. The wifi is getting disconnected frequently for the last 2/3 days. The light above the Wifi button keeps flickering and its not stable.

Thanks,

Venkat C K

Officiel VOO

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4.2K  messages

il y a 3 ans

Hello @VenkatChandrasekaran,


After checking, your modem's readings and signal are correct. I don't see any remote disconnection.


Could you tell me these disconnections are noted in cable or by Wifi? Is your modem correctly placed upright and out of a cabinet?


Does the @ and Tel led flash red when you have these disconnections?
Being more efficient, this modem requires more energy, is it plugged into a wall outlet (without multiple socket)?


Being more efficient, this modem requires more energy, is it plugged into a wall outlet (without multiple socket)?


I await your return :)

Promeneur

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28  messages

il y a 3 ans

Hi @Gilles N. 

Yes, modem is placed correctly out of a cabinet. When there is disconnection the light above Wifi button keeps flickering. I'm using Wifi and not connected with a cable.

The modem is plugged into multiple socket and not a wall outlet.

(Modifié)

Officiel VOO

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4.2K  messages

il y a 3 ans

In this case, I invite you to plug it into a wall outlet and test for 24 hours. As explained above, this modem requires more energy.
If the disturbances are still present, come back to us;)

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