Very slow internet connection

Hi again,

I checked the connection (speed test) with cable and the speed is really good (more than 900 MB); therefore the problem is the wifi.

Is there something I can with the modem to fix the problem? Any tutorial?

Merci beaucoup

Hello @JOSE MARIA,

The wired speed is excellent.

As for the Wifi, I have divided your signal into 2 frequencies:

=> VOO-TGQZAAC-2.4Ghz

=> VOO-TGQZAAC-5Ghz

The password remains the same and I invite you to test your speed on each frequency.

Hello @Antoine,

I checked yesterday and it worked perfectly.

And it was up and running this morning when I left; However, I have NO connection now.

I have tried to reboot the modem but I have no connection to internet (the @ symbol is red lightning).

I would really appreciate your support on that.

Merci beaucoup

Hello @JOSE MARIA,

I'm informing you that there is an ongoing intervention outside that started this morning at 8am and should normally end in the evening.

Sorry for the inconvenience.

Ahhhh.

Ok.

I hope I didn't mess anything in my connection when rebooting the modem.

Merci pour l'information.

Not at all, your signal may be disrupted during the construction period.