Upgrade from Net Toudoo to solo

Hello,

Unfortunately, you'll have to pay €55 because you're not a new customer 😞

However, the speed is slightly higher (200/10 Mbps) and, most importantly, there are no data limitation.

In principle, no activation or installation is required.

If you haven't already do it, enter your customer number in your profile; an official will be able to confirm if its correct.

Please note, A new subscription always starts on the first day of the month. If you wish to make the switch, you must confirm it before Saturday, otherwise it won't be activated until July 1st.

Thank you for your reply and information. I am afraid this is not a viable solution for me. 

Good morning @Sobczak ,

@Marcs is correct, your SOLO pack would be €55 (with no installation or activation fee to pay).

You said this was not a viable solution for you, does that mean you don't want to upgrade ?

I notice that you have incurred additional charges of €50 in recent months due to out-of-bundle usage. I strongly encourage you to consider switching to unlimited internet, as this would be significantly more beneficial for you.

Good morning Alexia, unfortunately I will not be upgrading with Voo as the cost is almost 40% above the market rate. I guess Voo as a company has its reasons for such a price, but as (loyal) customer, it is unacceptable. Thank you for your reply though!