Nous traitons à présent les demandes de manière différentes sur Le Forum afin de favoriser les échanges entre les membres de la communauté, vous aurez plus de détails en cliquant ici.
Si un souci persiste, n'hésitez pas à contacter notre support via le 078/50.50.50, le Chat myVOO,Messenger ou par message via WhatsApp (+32455183447).
I tried this number over the weekend and today, the number did not ring through and I am no better off. I left the house this morning and still did not have any internet. I would appreciate some customer service to resolve this issue which I pay for but am currently not receiving any benefit
I managed to speak to the helpline, they asked me to disconnect the power cables and reconnect. I have disconnected all cables, waited an hour and reconnected. I still do not have any internet and this will be the 4th day.
I noticed that you received a response to your question in another discussion. I recommend that you do not open multiple cases on the Forum for the same issue to avoid duplicates.
Thank you
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Solution acceptée
Antoine L
Officiel VOO
•
5.4K messages
il y a 17 jours
Bonjour @Jimmy-86,
Nous traitons à présent les demandes de manière différentes sur Le Forum afin de favoriser les échanges entre les membres de la communauté, vous aurez plus de détails en cliquant ici.
Si un souci persiste, n'hésitez pas à contacter notre support via le 078/50.50.50, le Chat myVOO, Messenger ou par message via WhatsApp (+32455183447).
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Lodanum
Citoyen d'honneur
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3.7K messages
il y a 2 ans
Hello Maybe take contact with the phone number 078.50.50.50 you'll received more information
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Radiohead
Promeneur
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25 messages
il y a 2 ans
I tried this number over the weekend and today, the number did not ring through and I am no better off. I left the house this morning and still did not have any internet. I would appreciate some customer service to resolve this issue which I pay for but am currently not receiving any benefit
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Lodanum
Citoyen d'honneur
•
3.7K messages
il y a 2 ans
And if you use +3278.50.50.50 is it ring? Don't Forget to put your client number in your profil.
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Radiohead
Promeneur
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25 messages
il y a 2 ans
I managed to speak to the helpline, they asked me to disconnect the power cables and reconnect. I have disconnected all cables, waited an hour and reconnected. I still do not have any internet and this will be the 4th day.
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Antoine A
Officiel VOO
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1.2K messages
il y a 2 ans
Hello @Radiohead,
I noticed that you received a response to your question in another discussion. I recommend that you do not open multiple cases on the Forum for the same issue to avoid duplicates.
Thank you
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