M

2  messages

mardi 15 octobre 2024 07:32

Internet not working (Arlon) restart did not help

Hi, my Internet went down all of a sudden 1 hour ago, restarting or any other step is not helping. Need support, customer care line is completely overwhelmed and messenger no one replies.VOO service is a tragedy, like a 3rd world country. 
I’m in Arlon, wondering if anyone else has the same issue.

Numéro de client masqué par moderation 

4  messages

il y a 2 mois

Same problem in Ixelles. Connection suddenly broke down. So it seems to be a general problem, not on your end. 

2  messages

il y a 2 mois

Fixed now, no information so indeed it was some bigger issue 

Top Expert

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45.1K  messages

il y a 2 mois

@Marek 

Hello

Never disclose your customer number on the public forum. This number should only be registered in your forum profile. 

Officiel VOO

 • 

1.7K  messages

il y a 2 mois

Hello @Marek ,

 

it was a general breakdown in your area. I'm sorry for the inconvenience.

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