Internet connection

@Radiohead 

Please read : https://forum.voo.be/page/la-charte

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For more information and support, I advise you to call the technical service 078/505050

Hello @Radiohead,

Your modem appears to be online as of this morning. Is everything working fine ?

Yes, it came back on about 8.30 this morning. Do you know why it was not working for the majority of yesterday and starts working again when normal office hours started.

It's difficult to determine, I don't see any outages reported in your area at that time.

I'm noticing some instability on your signal, but everything seems stable at the moment.

If the problem occurs again, please let us know!

I am again offline, no internet since I got back from work at 6pm today. This is getting ridiculous now.

@Radiohead

Given the situation, we're going to have to send you a technician. He can come on weekday mornings (8am - 1pm) or afternoons (1pm - 5pm). Please note that an adult must be present, or the technician will charge you €50 for a missed appointment.
When will you be available? 

Hi, I am at home all day on the 27th & 28th May. A morning or afternoon appointment is fine. Many thanks.

It's encoded for this Monday morning, May 27. 

We remain available if needed. 

Perfect, thanks.