T

1  message(s)

mardi 21 mai 2024 18:45

Internet connection is down, red light @ keeps flashing

My internet connection doesn't work. The red light at the @ signal keeps flashing, even after several resets and checking the coax cable. Sometimes the light turns green (either flashinf or constant), but always turns red again (flashing) 

Officiel VOO

 • 

1.8K  messages

il y a 7 mois

Hello @thijs,

 

I've just checked and found that a general incident was declared in your region late yesterday. 
Our technicians are doing everything they can to resolve the situation as quickly as possible, but you are likely to have connection problems until 24 May (when the work will be completed). 

I'm sorry for the inconvenience. Please don't hesitate to contact us again if necessary. 

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