Frankfurt high latency

Hello ? 

https://forum.voo.be/page/la-charte

please read for any request on the forum.
 

Hi @da-z,

It depends on the server, we don't have the possibility to check this.

Which IP are you trying to ping?

Hi. I suspect its a general thing though. You can try https://speedtest.frankfurt.linode.com/ I am getting 28ms. I would expect ~10ms

@da-z 

Use ookla speedtest app or nperf app, and choose your server please. 

There are the only two speedtests apps that are approved by the forum. 
https://www.speedtest.net/fr/apps/windows
https://www.nperf.com/fr/nperf-application-pc-mac

i have checked multiple ookla speedtest servers at Frankfurt and the ping is always 25/30 ms … thus you can’t expect 10 ms to frankfurt on your cable connection, it’s not fiber FTTH …

Thank you. OK, now I get it. For some reason I was assuming the fiber is really close to the home even if not exactly FTTH but now I am not so sure how long this coax cable is. I have the 1GB and I am a bit disappointed to say at least.

Voo is FTTN , (fiber to the node) …

The length of the coaxial cable to the customer is not really the problem but the HFC technology whose bandwidth of an optical node is shared between a good hundred customers per node, which generates according to its load, a certain latency between your modem and the CMTS of your zone. 
These are certainly a few ms more than the real FTTH fiber , but also there are all the routing / peering and different routes taken by the Internet that are not always the most direct from one point to another ...