18 messages
cannot connect to work laptop - 2nd time
Dears,
The modem was changed a while back due to the same issue that I cannot connect to my work laptop. I think its a firewall issue. The first 5 days my work laptop was able to connect and after never again. Meanwhile ironically enough I am able to use my neighbours VOO wifi which works perfectly fine. I would like to use my own WIFI, so I would be happy if Voo could send some one to fix the issue. Thank you.
Regards,
Elina
Solution acceptée
Gilles N
Officiel VOO
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4.2K messages
il y a 7 mois
Hello @Elina,
I do not see any line fault and 9 devices are connected via Wifi.
Therefore, sending a technician may be unnecessary.
Considering that you are able to connect other devices, your PC should also be able to do so.
I would like to manipulate your line for a few moments.
Could I have your permission?
Have a great day.
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Elina
18 messages
il y a 7 mois
yes, please do what needs to be done. I hope it works.
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Gilles N
Officiel VOO
•
4.2K messages
il y a 7 mois
Thank you for your feedback.
I have done what is necessary.
I remain available,
Have a great day.
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