1 message(s)
VooTV cancelation
I bought a joint service where I get the internet access and an access to the VooTV platform. We didn't order the TV signal. Nobody in our family uses the service after half a year, and I want to cancel the service. It is really unclear how to unsuscribe it. In my home country it would be just clicking a box in the web, but here it seems that it's made intentionally difficult. Very bad service.
Thibault
Officiel VOO
•
5.9K messages
il y a 10 jours
Hello @Karppinen,
I see that you have never contacted our services (either by phone or via social media) since you have been with us. Therefore, I find it a bit difficult to understand why you think our service is bad, given that, according to the information I have, you have never contacted these services.
In any case, if you wish to cancel, everything is clearly indicated here (it's in French): http://spr.ly/61213Ig8D9
My colleagues are available at 078/50.50.50 from Monday to Friday from 8:30 AM to 6 PM.
You can also send a contact form via this link: http://spr.ly/61214Ig8Di
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