why my contract has not been canceled??

I twice sent the form to cancel the contract and I did not get an answer. why?

3 commentaires

Niveau d'utilisateur 7
Badge +8
Hello @rafal88

I do not see any request for cancellation for your mobile. Do you want to cancel your number completely or transfer it to a new operator?
Hi. Thank you for answering. 

I have an email confirmation that the order is in progress. I want cancel my number completely, because I'm going back to the poland. can you help me ?

Niveau d'utilisateur 7
Badge +9
Hi @rafal88,

If you have received the confirmation email, it means that your request will be processed by the appropriate department. The answer time depends on the volume of work. But, rest assured, it will be done. :)