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Est-il prévu de changer le voocorder par une evasion pour les fidèles abonnés ?
Bonjour, j'ai placé un petit appareil pour tester la conso du voocorder, 17 watts en stand by et 23 watts en utilisation. a raison de 18 heures stand by et 6 heures d'utilisation, l'appareil consomme 442 w, soit 161 kilowatts ( la valeur d'une ampoule led de 5,5 w de 470 lumens équivalente à 40 w al
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Mon VOOcorder
je pose le question du curieux ^^ combien le max du illimitée ^^ cas une alerte s'arrete :p merci Chez VOO "illimité" veut dire "illimité". Définition du dictionnaire: "Qui n'est pas limité, qui est sans restriction ou sans terme fixé". i says the
Affichage consommation : l'illimité limité à 931.32 Go
Hello, par contre moi un truc pas clair dans MYVOO qui me fait moins rire ! Si j'en crois ce graphique dans MYVOO , l'illimité serait maintenant limité à un peu moins de 1TB ? Merci de votre explication, les experts ?
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URGENT- Close internet connection
Hello Team, I m in urgent need to close internet connection as i will be leaving the country by end of this month. Called on voo customer care but no response or either they don’t speak English. They never called back as well. Kindly assist.
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Ma connexion Internet
Hello @srialmaster There was a general breakdown in your area, but this has been resolved. Do not hesitate to come back to us by private message if necessary. Have a nice day,
Internet down - Naast 7062
My internet has been down all night in Naast, 7062. I have reset the modem several times and the internet will not connect.
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Hello @lucas rizzi, Could you do a speedtest on a device wired to your modem by unplugging all the other RJ45 cables behind your modem please? Test de vitesse internet en Belgique | Speedtest VOO
GIGA is available at my adress but my speed was not updated
Hello folks, I've subscribed to voo GIGA and back then the 1Gbps was not available at my address. I took the 500Gbps download and 20Gbps upload then and was informed that once my area is covered my speeds would automatically be updated. Recently I've checked and seems like my area is now covered. Up
Problème
Hello @Nordbo, The breakdown is now finished in your area, your modem should have been online by now. Could you please reboot your modem ?
Internet outage 1380
Hello, I live in Lasne and there is no internet connection since yesterday afternoon. It keeps blinking red. Is there an outage?
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@Gilles N hello, thanks a lot for your investigation. I understood that I need the support by the technical staff. I reserved it. thank you for your advice! have a good day!
Internet disruption in Auderghem
Hello, I need your help. My internet is not connected. Red signal is blinking at “@“ on the modem. My area is Auderghem. This disruption is due to general breakout or individual reason? Thank you for your confirmation. BR Yasuhide
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Depuis le 14/02/2023 je ne reçois plus mes mails brutele dans mon compte gmail. J'ai l'erreur suivante:Un problème est survenu lors de la connexion à mail.voo.be.Le serveur a renvoyé l'erreur : "Connection reset by peer: The other server terminated
Connexion refusée
Connexion refuser pour acceder aux arrivées des courriers..Je viens de terminer une instllation d'un O.S. free autre que windows ou Mac...Impossibilité de parametrer dans thunderbird le serveur pop3.brutele.be et le smtp.brutele.be qui sont de VOO depuis QQs années ! merci de vos explication techniq
Problème
Bonjour @Droopyougo Bienvenue sur le forum ! Merci de nous faire profiter de votre expérience
Bonjour la communauté
Bonjour, Je me présente: je m'appelle Yves et j'ai rejoins la communauté afin d'essayer de trouver des solutions pour faire fonctionner l'installation de ma Maman "correctement", c'est-à-dire au moins aussi bien qu'avec le signal analogique. Si par ailleurs je peux en plus faire bénéficier les autre
Article
Hi, Allow me to insist. He did respond. Here is the screen shot (with the date and time label) : Anyway, I sent your request to the appropriate department. They'll contact you by phone to deal with it.
No signal
Hello, It’s been weeks now since I started losing internet signal on daily basis and frequently enough to make it impossible to work from home. I’ve called technical service on numerous occasions and had 2 technicians come to my home to try and fix it. Unfortunately, all they did was to change a mod
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Hello, There is currently a general outage in your area, our technicians are actively working to resolve the issue.A complete resolution is expected by the end of the evening. We sincerely apologize for the inconvenience caused.
no internet since Tuesday morning
There is no internet connection since Tuesday morning (Mons, Rue du gaillardmont ). What is it getting fixed?
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Hello @christin, The cancellation of the number can only be done through our customer service at 078/505050 (2 then 4 in the menu). Note that few advisors speak English. Do not hesitate to have a French speaker by your side during the call.
Cancel my sim card subscription.
Hi good day to everyone, I've been trying and trying to call customer service to help me cancel my sim card subscription.. I keep on paying the bills that I'm not using. So can please someone help me to cancel it.
Problème
Hi, i attempted to cancell my subscription - i have sent 3 cancellation requests but i recieved no comformation by email or a call from your representatives. whta should i do with the modem? I have already left the country.
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
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Message d'erreur pour accéder à myVOO : que faire ?
Bonjour, quand je clique sur ''My Voo'' je suis rediriger sur une autre page et il fait noter 403 Forbidden Request forbidden by administrative rules. Que puis je faire ? Merci bonne soirée
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myVOO (site web et application)
Résilitation
Hi, i attempted to cancell my subscription - i have sent 3 cancellation requests but i recieved no comformation by email or a call from your representatives. whta should i do with the modem? I have already left the country.
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Ma connexion Internet
Bonjour, quand je clique sur ''My Voo'' je suis rediriger sur une autre page et il fait noter 403 Forbidden Request forbidden by administrative rules. Que puis je faire ? Merci bonne soirée
Impossible de se connecter à my voo
Voici mon numéro de client [supprimé] et mon adresse mail [supprimé] au nom de [supprimé] Édit modérateur : ce commentaire a été édité par un modérateur car il contenait des informations privées.
Question
Thank you for the additional information @Couto.I have just submitted a request to the finance department regarding your file. I have also asked them to contact you by e-mail or telephone once they have analysed your file. Does your telephone number
Return of modem
Hi all. In 2018, i cancelled the service with Voo, and as requested by you, i went to a shop to return the modem. I asked in the shop if all was ok, and the guy told me yes. It turns out, that years later, VOO is sending me emails saying that I didn't return the equipment, and now it has passed this
Problème
Solution acceptée
Hello @Janko, As explained by @roylion15, the connection is filtered. If you wish to benefit from cable distribution, you must therefore take out a subscription and I will send you a technician on site :) I await your return.
Tv cable (between the voo box and my tv)
Dear all, I have been using just the internet package from Voo, however i decided to get the TV signal as well. In that regard, i planned to purchase a tv cable to connect the voo box and my tv. I have called Voo support and the guys said that i should get the RG6/U type of the cable. However i am n
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chapo .... décidément, le suivi par mail de ce topics ne me parviennent plus ... on dirai que il doit y avoir trop de page ... lol Je viens de lire que roylion15 vous a donné le lien, et que vous vous en êtes bien sorti ;) L'avantage de la console
VOO passe à la vitesse 400 Mbps !
Bonjour à tous, Certains membres du Forum l'attendaient et nous posaient la question... :wink: Ça y est ! Après des mois de travail acharné, nous avons l'immense plaisir de vous annoncer la prochaine grande innovation technologique de VOO. VOO devient 2 fois plus rapide Nous étions déjà les premiers
Article
Bonjour, Juste pour info, Il y a ± deux minutes : ERROR The request could not be satisfied. CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. Generated by cloudfront (C
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Internal Server Error - Forum VOO
Bonjour. Depuis ce matin j'ai souvent ce message quand je veux ouvrir le forum. PS. Si un modérateur pouvait corriger ma faute de frappe dans le titre puis effacer le présent PS... Merci.
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