Promeneur

Promeneur

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2  messages

mardi 3 septembre 2019

myVOO doesn't work - Une erreur est survenue pendant le chargement. Données indisponibles

I have an account in ''my voo''.
When I enter to ''my voo'' from PC I read this:'' Une erreur est survenue pendant le chargement. Données indisponibles''

Esc que vous pouvez me dire qoi faire?
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Selected Oldest First

Solution acceptée

Top Expert

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48.1K  messages

il y a 6 ans

Hello
You mean internet explorer ?
Try eventually restoring your browser’s default settings
I don’t have any problems to connect on MyVOO with IE 11 or Edge.

Savant

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6.6K  messages

il y a 6 ans

Hello Stefanos,

I have no issue whatsoever to connect to you myVOO account from my side.

Did you try to connect from the myVOO app, from a smartphone or tablet ? Or you also could try to connect from another browser.

Try one (or both) of these suggestions, and let me know what happened. :slight_smile:

Promeneur

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2  messages

il y a 6 ans

Thank you very much.
It seems that it is a browser problem. Is there a problem with Windows explorer?

Top Expert

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22.3K  messages

il y a 6 ans

Hello,

I use also IE11 (with win10) and i have no problem for connecting on myvoo.

Maybe try to erase your history on the Navigator.

Savant

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6.6K  messages

il y a 6 ans

Clear the cache and cookies and everything should run smoothly.

Promeneur

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19  messages

il y a 6 ans

Une erreur s’est produite dans le téléchargement de vos données ! Impossible de configurer mon abonnement TV à distance !!!!

Promeneur

 • 

19  messages

il y a 6 ans

A quand l’internet à 1 GB 

 

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