6 Â messages
Frequently Lose Mobile Internet Connection
Hi,
I have reported this before but didn't follow up on it.
I very often lose mobile internet connection. This happens while driving along the E19 on the West of Brussels and also around La Hulpe, particularly at Chateau de la Hulpe.
Can you help?
Simon B
Officiel VOO
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1.1K Â messages
il y a 1 an
Hi @anup1664,
Does this kind of problem appear only when you are driving or when you are in a static situation too ?
If you lose the connection when you are on the highway, it will be difficult to do something for that because this kind of lost appear when your smartphone try to connect itself to the nearest antenna. If you have an average speed of 120km/h and if the area is not perfectly covered, your smartphone will have some difficulties to find a good network.
The same situation happens when you are in a train, for example.
However, if you have this kind of problem when you are in a precise location (like at work or at home for example), you can communicate us the address and we will check if there is a lack of coverage there or if there is maybe a temporary problem on the network đ
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