Wifi going down frequently

Hi @VenkatChandrasekaran !

WiFi problems in big cities like Ixelles are often caused by a lot of other WiFi networks around yours.

However, I see that your VOO modem is an old model and I don't rule out that this device is faulty.

We can replace it for free if you wish ;-)

I await your feedback ...

Hello Gilles,

Yes, please replace the modem. Do i need to visit any store for replacing my modem?

Thanks,

Venkat Chandrasekaran

@pthierry  My bad. I cancelled it. 

@VenkatChandrasekaran I'll call you by phone to organise the switch. 

@Gilles N. - Sure thank you. But the details what you posted earlier are correct ;)

I am delighted that everything is settled following your telephone contact with my colleague.

We remain available.

Beautiful day

@Gilles N. - I got my new modem. The wifi Id is not showing up. I see a greenlight for the power and @. I see a red light above telephone option.

Hello,

Can you check it out now ?

Take care to respect upper and lower case letters when entering the password.

Good night.