No signal

Hello,

It’s been weeks now since I started losing internet signal on daily basis and frequently enough to make it impossible to work from home. I’ve called technical service on numerous occasions and had 2 technicians come to my home to try and fix it. Unfortunately, all they did was to change a modem—twice—although I explained it was unlikely it was the modem that was causing the issue after it had already been replaced once.

I was further instructed to try and reset my modem but that did not help and restarting does not seem to work either. Now I’m stuck with this terrible on and off signal (off at the moment for probably an hour already), and with no idea what else to do, so I’m reaching out one last time before deciding to change my internet provider.

All and any help would be much appreciated.

Thank you.