Promeneur
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6 messages
No internet 1050 ixelles
Hi , since this morning there is no internet in Ixelles- it was back for about 40 minutes around 12:00, and since 12:40 it is gone again. Any advice?
this is now 3rd time in about 3 weeks. What is the matter?
Gilles N
Officiel VOO
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3.9K messages
il y a 2 ans
Hello @XLechev,
There is currently a power outage.
Our services are therefore unavailable. Our agents are doing everything they can to resolve the situation as soon as possible.
I remain available if needed.
Have a good day,
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XLechev
Promeneur
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6 messages
il y a 2 ans
Thanks! It is already the second one today (and the 3 time since 17.May) . I really hope you can fix it more permanently now 🙈. I just changed to Voo a few months ago and I never had this with Proximus- so I really hope this is now stopping soon.
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Gilles N
Officiel VOO
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3.9K messages
il y a 2 ans
We are sincerely sorry for the situation.
It is a breakdown at the energy level (ORES) For more information do not hesitate to contact them.
As soon as we have the green light, our services will be available again.
Thank you for your patience and understanding.
Have a good day,
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Gilles N
Officiel VOO
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3.9K messages
il y a 2 ans
Yes, you are right
Have a good day
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