Promeneur
•
2 messages
Internet: retours vers le passé
Bonjour,
Depuis quelques jour, ma connexion Internet est particulièrement mauvaise: coupée en intermittence (surtout le soir) et mauvais débit. Localisé à Uccle.
Quand la connexion est coupée:
Downstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Rx SNR Docsis/EuroDocsis locked
Locked QAM256 26 5360537 sym/sec 418000000 Hz 2.5 dBmV 36.9 dBmV EuroDocsis
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Upstream Bonded Channels
Lock Status Modulation Channel ID Symbol Rate Frequency Tx
Locked ATDMA 5 5120 Ksym/sec 55400000 Hz 36.0 dBmV
Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Quand la connexion fonctionne: (vitesse DL entre 10-30Mps et UL 5Mps constant)
Downstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Rx SNR Docsis/EuroDocsis locked
Locked QAM256 26 5360537 sym/sec 418000000 Hz 2.6 dBmV 36.6 dBmV EuroDocsis
Locked QAM256 25 5360537 sym/sec 410000000 Hz 2.4 dBmV 36.9 dBmV EuroDocsis
Locked QAM256 27 5360537 sym/sec 426000000 Hz 2.8 dBmV 36.8 dBmV EuroDocsis
Locked QAM256 28 5360537 sym/sec 434000000 Hz 2.6 dBmV 36.2 dBmV EuroDocsis
Locked QAM256 29 5360537 sym/sec 442000000 Hz 2.1 dBmV 36.3 dBmV EuroDocsis
Locked QAM256 30 5360537 sym/sec 450000000 Hz 2.1 dBmV 35.9 dBmV EuroDocsis
Locked QAM256 31 5360537 sym/sec 458000000 Hz 2.1 dBmV 35.9 dBmV EuroDocsis
Locked QAM256 32 5360537 sym/sec 466000000 Hz 1.8 dBmV 35.0 dBmV EuroDocsis
Upstream Bonded Channels
Lock Status Modulation Channel ID Symbol Rate Frequency Tx
Locked ATDMA 4 5120 Ksym/sec 61800000 Hz 37.7 dBmV
Locked ATDMA 5 5120 Ksym/sec 55400000 Hz 36.9 dBmV
Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Merci pour votre aide.
Depuis quelques jour, ma connexion Internet est particulièrement mauvaise: coupée en intermittence (surtout le soir) et mauvais débit. Localisé à Uccle.
Quand la connexion est coupée:
Downstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Rx SNR Docsis/EuroDocsis locked
Locked QAM256 26 5360537 sym/sec 418000000 Hz 2.5 dBmV 36.9 dBmV EuroDocsis
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Not Locked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknow
Upstream Bonded Channels
Lock Status Modulation Channel ID Symbol Rate Frequency Tx
Locked ATDMA 5 5120 Ksym/sec 55400000 Hz 36.0 dBmV
Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Quand la connexion fonctionne: (vitesse DL entre 10-30Mps et UL 5Mps constant)
Downstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Rx SNR Docsis/EuroDocsis locked
Locked QAM256 26 5360537 sym/sec 418000000 Hz 2.6 dBmV 36.6 dBmV EuroDocsis
Locked QAM256 25 5360537 sym/sec 410000000 Hz 2.4 dBmV 36.9 dBmV EuroDocsis
Locked QAM256 27 5360537 sym/sec 426000000 Hz 2.8 dBmV 36.8 dBmV EuroDocsis
Locked QAM256 28 5360537 sym/sec 434000000 Hz 2.6 dBmV 36.2 dBmV EuroDocsis
Locked QAM256 29 5360537 sym/sec 442000000 Hz 2.1 dBmV 36.3 dBmV EuroDocsis
Locked QAM256 30 5360537 sym/sec 450000000 Hz 2.1 dBmV 35.9 dBmV EuroDocsis
Locked QAM256 31 5360537 sym/sec 458000000 Hz 2.1 dBmV 35.9 dBmV EuroDocsis
Locked QAM256 32 5360537 sym/sec 466000000 Hz 1.8 dBmV 35.0 dBmV EuroDocsis
Upstream Bonded Channels
Lock Status Modulation Channel ID Symbol Rate Frequency Tx
Locked ATDMA 4 5120 Ksym/sec 61800000 Hz 37.7 dBmV
Locked ATDMA 5 5120 Ksym/sec 55400000 Hz 36.9 dBmV
Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Merci pour votre aide.
Solution acceptée
Fabrice
Éclairé
•
1.8K messages
il y a 9 ans
Le remplacement du modem du client a permis de solutionner ses désagréments.
Bien à vous,
Fabrice
0
Xanthippus
Promeneur
•
2 messages
il y a 9 ans
0
0
Fabrice
Éclairé
•
1.8K messages
il y a 9 ans
J'ai transféré votre demande au service concerné afin qu'ils fasse le nécessaire. Vous allez être recontacté dès que possible.
Bonne journée,
Fabrice
0
Fabrice
Éclairé
•
1.8K messages
il y a 9 ans
Mes collègues vous ont contacté ce matin et votre situation semble résolue. Pouvez-vous nous informé de la situation ?
Fabrice
0
0