Résultats de recherche (59)
How can I find my Contract ?
Hiw can I find my contract online?
There are more then three weeks no Internet at our home untill today(27/11/2018), we aksed two times technical come for repairs but no of them fixed t
Cancel the contract
Hello, i want to cancel my contract because i'm not leaving anymore at Belgium. The first week of this month i called to the written number to do it,
why my contract has not been canceled??
I twice sent the form to cancel the contract and I did not get an answer. why?
Cancellation of my internet contract
Hi, I tried to call Voo several times to cancel my contract for Internet connection. Unfortunately no one was able to speak English at those times.
Termination of contract : Moving out of Belgium
Hello, as I don't speak French/Dutch I find it impossible to talk to someone in English on the phone. I'm moving out of Belgium soon and I'd like to t
Why does my final bill assume a later end of contract date?
I moved abroad at the end of September. I sent my demand for stopping my contract at the end of September. I was asked to provide evidence of moving a
My internet is not working since I changed to the Wahoo contract
Dear all I had the Pack trio contract for almost 3 years and everything worked perfectly fine. However, since 2 weeks ago, I changed to Wahoo and sud
Moving out: how to transfer the internet contract to the new locataire?
Hello.I rented a flat and had a contract for internet (illimited GB) with Voo for 2 years.On the 1st of May 2020, I am moving out. The new tenant (new
Contract modification request and I received "Nous avons bien reçu votre demande de résiliation"
I sent a request for information regarding the modification of my actual contract from the 1st of July when the new prices will be in place and I rece
Internet and tv contract cancelled by mistake
please help - English only if possible? i recently wrote a letter to voo to cancel my mobile contact but they cancelled my internet and tv as well by
Cancelling Voo contract
Hi, I’m going to be moving house at the end of January and I want to cancel my Voo TV and internet subscription. I’ve noticed that other people have
Dear VOO Team, I would like to cancel my contract by 31/07/2019 as I am leaving Belgium next month. Could you please let me know which steps I need
donner sa resiliation d abonnement trio
Bonjour ça fait un peu moin de un an que je suis abonner mais après beaucoup de problème d internet je souhaite résilier mon contract comment je doit
Internet Subscription Cancellation
Hello, VOO has been wonderful in terms of both product and service. Unfortunately, I am moving abroad by the end of this month and need to cancel my
Changement d'adresse de facturation electronique
Bonjour, Cela fais plusieurs fois que j'essaye de modifier mon adresse mail de facturation électronique et qu'une erreur se produit (voir screen) In
No connectivity in Masnuy Saint Jean
I'm living in Masnuy Saint Jean (7050) and I have no connectivity since this morning at 5:30AM. I called the support center but I didn't receive any
We want to upgrade our broadband subscription immediately from SOLO Light to SOLO Relax
Hello, We are currently on a SOLO Light broadband contract with VOO since 2017. We are already over the data limit for the month (100gb) and want to u
How long does it take to register changes?
Hello everyone, This is my first post after I discovered I fortunately did not need additional info to create it or use myvoo. I've just received a
Changing subscribers ?
Dear Voo, I am moving from Belgium to Norway and new tenants are taking over my Apartment. They also wish to take over my Voo Subscription and my ques