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Actually I did not ask my previous operator to terminate. VOO dealt with the process, I guess VOO asked for termination.
Problem With Activation of VOO Sim Card
I made an application to move my number from Orange to VOO. My Orange account was prepaid account. I clicked on the Activate SIM Card link on 28 April. Yesterday my Orange sim card was deactivated. And my VOO Sim Card is not activated yet. So I do not have any active sim card until yesterday. My q
Question
Thank you for the clarification. Unfortunately, it leaves me with a few more questions. 1. Section 6.2, "Termination by the Customer", in the Voo Terms & Services (https://www.voo.be/en/general-terms-and-conditions) states that, "the Customer
Cancellation of contract
Hello, I have been trying to reach you by phone to terminate the contract but I am unable to get though. Could you please advise if I could cancel online or by other means? Thank you!
Question
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Hello @Vale, In order to submit your request for termination, I invite you to contact the service concerned on 04/2664114 or send a written request either by post to "Service termination" BP 80000 Bureau de poste Gosselies 6041 Gosselies or e-mail a
Gilles N
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Hello we are trying to call the number provided by VOO to terminate our contract as we will leave the country, but we are just waiting forever with the recorded message and nobody ever picks up. We have been trying the last three days and each time we have been on the line for over 30 minutes. Can y
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