Promeneur
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11 messages
Cancel mobile subscription
I lost my mobile sim last month during my vacations.
how do I cancel my mobile subscription?
there is no option on myvoo to cancel the subscription. What an unbelievable thing! this is hands down the worst service I’ve seen.
I have blocked my sim but voo is still charging me for my mobile plan. My number is 0455190728
Damboz
Promeneur
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11 messages
il y a 1 jour
There is no English customer service number. Unbelievable how bad customer service is!
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roylion15
Top Expert
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48.7K messages
il y a 1 jour
Hello ? @Damboz
the Voo forum having become an exclusively community space, you will not receive official or personalized assistance here.
So, don’t hesitate to contact Voo support again via 078/50.50.50, the myVOO Chat, Messenger or WhatsApp (+32455183447).
Their services are accessible by phone from Monday to Friday between 8:30 am and 6:00 pm and until 8:00 pm via social networks.
Regards.
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Damboz
Promeneur
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11 messages
il y a 22 heures
I wanted to confirm the usage details but the administrative assistant was shouting at me for not speaking clear French. I wanted to how why I have been charged when I wasn’t using my mobile phone abroad.
it’s unbelievable how bad the administrative customer personal was. I had discussion with contract customer service and she was very nice.
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roylion15
Top Expert
•
48.7K messages
il y a 22 heures
Hello
@Damboz
Don't spam the forum with your demands, the communauty can't help you.
The Voo forum having become an exclusively community space, you will not receive official or personalized assistance here.
So, don’t hesitate to contact Voo support again via 078/50.50.50, the myVOO Chat, Messenger or WhatsApp (+32455183447).
Their services are accessible by phone from Monday to Friday between 8:30 am and 6:00 pm and until 8:00 pm via social networks.
Regards.
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