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M

mer. 1 juil. 2020 09:26

data is not available while roaming

I have checked my settings online and on my phone but whenever I cross into France (or other EU countries) I have no data available. I need this turned on so I can use my maps, among other things. Thank you for your help!

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Official Solution

Lionel S

Officiel VOO

 • 

5.5K Messages

il y a 2 mois

Hello Megan,

 

I've check your VOOmobile settings and everything seems fine.

 

Have you check your mobile settings ? Is roaming enabled ?

 

 

Force & Honneur

 

Je serai absent du 24 août jusqu'au 13 octobre environ.

4 Messages

I did check my settings before we left. About an hour over the border, I got a message about data and now it is working. Thank you for your help!

Lionel S

Officiel VOO

 • 

5.5K Messages

Hi,

 

Great news. Glad it all worked out in the end. :)

Force & Honneur

 

Je serai absent du 24 août jusqu'au 13 octobre environ.