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No internet signal on 400Mbps line

Hello, technician has installed Voo modem at home and he told me that there is no signal in the neighborhood because it's a new network.He told me tha

 publié 

il y a un mois

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Last response by 

il y a 7 jours

Can not reach www.physics.princeton.edu

Hi,    I can not access the following URL: https://www.physics.princeton.edu/pulsar/K1JT/ It seems that the whole domain https://www.physics.princeton

 publié 

il y a 3 mois

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Last response by 

il y a 3 mois

Panne à / outage in 7010 SHAPE Mons - internet connexion non fonctionnel

Good morning. Since today afternoon, the internet connection is not running in my flat in Avenue de Ottawa 6 inside SHAPE base. Could you help me to s

 publié 

il y a 2 mois

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Last response by 

il y a 2 mois

VOO Cancellation and returning equipment

Hello. I completed the online form and submitted the completed template letter to cancel my internet contract. However, i have had no contact from VOO

VOOcorder problem

Hi,  I have a problem with my VOOcorder: it gives no more picture, only green/purple (see screenshot).   I have already switched it off and on again (

 publié 

il y a 3 mois

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Last response by 

il y a 2 mois

VOO Cancellation

I have filled in the online form to cancel my account. I have received the confirmation via email on the 10/01/20 that my account will be terminated f

Abyssal customer service when trying to sort my billing issues (in English)

I have been a @VOO customer for just over 5 months now. My first attempt to become a customer failed miserably as they supposedly lost my receipt of i

VOO Representative did not close my acount

I was helped two months ago by Voo represenative “ Marie S, (https://forum.voo.be/members/marie-s-10100).    I was told that my account would be close

 publié 

il y a 3 mois

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Last response by 

il y a 3 mois

Internet Paket

Hallo,    Ich habe vor 2 Wochen Internet bei Ihnen bestellt.. SOLO MAX mit 400 mbits. Habe natürlich vorher meine Adresse angegeben und es stand, dass

 publié 

il y a 3 mois

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Last response by 

il y a 3 mois

Solution acceptée

We want to upgrade our broadband subscription immediately from SOLO Light to SOLO Relax

Hello, We are currently on a SOLO Light broadband contract with VOO since 2017. We are already over the data limit for the month (100gb) and want to u

 publié 

il y a 4 mois

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Last response by 

il y a 4 mois