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How do I watch the standard Voo Tv Channels without the decoder ?
Hello, I have some additional TVs that do not have a decoder. How do I watch the standard Voo Tv Channels without the decoder ? Should I be able to see what channels ? Thanks
Question
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VOO TV +
No internet connection
I was using the internet and suddenly it turns off. I tried to turn off and on many times but still without internet. was using the internet and suddenly it turns off. I tried to turn off and on many times but still without internet.
Question
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Ma connexion Internet
Solution acceptée
No internet since morning
There is no internet at my home (Woluwe, Brussels) from morning. Wi-Fi connected without internet. Affecting my work. Could you please check and revert?
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Ma connexion Internet
Network down
Is the voo network still down? I am without TV and Internet since 16h00 !!
Problème
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VOO TV +
Solution officielle
Internet problem in Casteau
Again without internet in Casteau!! I am trying to contact VOO support but I can't!!!! A lot of problems with internet the last period. Maybe is time to change VOO
Problème
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Ma connexion Internet
No internet at home AGAIN
No internet at home and no answer from Voo. A few days ago, we were 10 days without internet. Yesterday a new general problem and, of course, no internet again. Will we be without internet ten days or even more? Maybe this time the record will be broke. Please, I need to know what is the problem. So
Problème
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Ma connexion Internet
Constant Internet outbreak
Internet outbreaks lasting couple of days now. It is unbelievable that there is no any announcement on what is going on and that it takes so much time to fix this. This issue is leaving a significant number of people without the internet which means without tv, emails, access to the bank accounts an
Problème
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Ma connexion Internet
Internet outage 7061
We have been without Internet all day at Thieusies 7061 Date 17th November 2023 Please confirm it has been reinstated.
Problème
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Ma connexion Internet
ok Roylion, your answer is clear, thanks ! So it s working as designed.Guess I can't get a pro subscription without enterprise number ? What voo modem comes with a professionel subscription?Regards, Kris
Private wifi can not connect to LAN
Hey, is it normal I can not connect from a wifi connected device to my NAS connected on the Technicolor router via LAN ?I would expect Guest network is not able to connect to LAN, but my own 2.4 or 5 G networks can, although it doesn't seem to be the case.Is it configurable in the settings ?Kin
Question
Did you perform this speed test by cable directly connected to the modem without any other accessories ( switchs, router, CPL ) or by WIFI ?Can you post your modem signal levels ?https://forum.voo.be/ma-connexion-internet-17/tuto-verifier-les-niveaux
Slower internet 21 June (from average 107Mbps to 70Mbps)
In the month of June there were several internet interruptions, longest 1 hour and 22 min on Wednesday 12/6. I have daily small speedtest running, which started reporting remarkable slower speed since 21/6 of that month.I've a NET Wahoo subscription which gives 125Mbps, previously speeds average at
Question
Solution acceptée
Your signal levels are very good , thus it’s not the problem. Connect a pc in dhcp mode directly to the modem without your router and take a speed test in this configuration.
Slower internet 21 June (from average 107Mbps to 70Mbps)
In the month of June there were several internet interruptions, longest 1 hour and 22 min on Wednesday 12/6. I have daily small speedtest running, which started reporting remarkable slower speed since 21/6 of that month.I've a NET Wahoo subscription which gives 125Mbps, previously speeds average at
Question
I have iPhone 11 pro max and i have a problem only with the Voo cell. other phone number which on eSim works perfectly. and all sim cards that was before worked without any problems.
Nobody can call me.
Hello. If nobody calls me or i call myself for a long time. As a result nobody can call me. and after that i am receiving a sms about This person has tried to reach you 1 time without leaving a message. The last attempt took place on 04.05, at 17:42.
Problème
Good morning, another day without neither internet nor TV (9 days in total). The good thing is that my family is getting used to living without internet....This Monday the online school starts Can you confirm that the problem is the paperwork to ent
No internet chez moi il y a une semaine.
Good afternoon, I inform you that there is no internet since last Thursday (one week ago). I am really tired of talking to an automatic VOO operator every time I phone VOO to know what is happening. Could anyone tell me what is the real problem? Is there a mitigation plan planned by VOO to overcome
Problème
Do you mean that the problem is that VOO technicians haven't been allowed to enter in Shape? Are you sure? 8 days without internet because of the paperwork? I don't think so. Please tell us an official response please, by email, phone....
No internet chez moi il y a une semaine.
Good afternoon, I inform you that there is no internet since last Thursday (one week ago). I am really tired of talking to an automatic VOO operator every time I phone VOO to know what is happening. Could anyone tell me what is the real problem? Is there a mitigation plan planned by VOO to overcome
Problème
Solution officielle
No internet+TV at home again
Good afternoon, I inform you again that there is neither internet nor TV at home. A week ago we were without internet for nine days. I am really afraid of this. I just called VOO service but I didn´t understand the answering machine. Could anyone give me more information? We are trying not to
Problème
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Ma connexion Internet
Solution officielle
Modem time-outs, internet drops
I'm constantly receiving errors on my modem and lose my internet service throughout the day.Modem log examples: I can rarely go 1 hour without a loss of service. This has been happening for a few weeks, and has been getting worse over time.
Problème
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Ma connexion Internet
Solution acceptée
Hello @Nita, The information given by @Marcs are correct.In order to cancel your products, you must contact 04/266.41.14. If the person on the other end of the line does not speak English, she will transfer you to another colleague without a
VOO Internet Cancellation Request
Good morning, I am trying to terminate my VOO internet service however, I am unable to reach anyone that can assist in English. I'd like it cancelled immediately and to know where I can bring my equipment. My customer number should be annotated in my profile. Any assistance is appreciated.
Question
Hi @gkalayci , Your modem has been online for several hours without interruption. Could you tell me which device are you having this issue with? Waiting for your return Have a good day
Internet connection
Hi, i have terrible connection since the morning. I switched on and off my box, still no improvement. Is it because of the works of this morning? Any help?
Problème
Another day without internet (8 in total) and no official reponse from VOO, only an automatic countdown from 1 day and 40 minutes to 15 minutes and start again. I am only asking for a VOO official response stating what is the problem. Note: This c
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No internet chez moi il y a une semaine.
Good afternoon, I inform you that there is no internet since last Thursday (one week ago). I am really tired of talking to an automatic VOO operator every time I phone VOO to know what is happening. Could anyone tell me what is the real problem? Is there a mitigation plan planned by VOO to overcome
Problème