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Service disconnection request
Bit of story Below - Summary Can someone please acknowladge that my disconnection request has been taken up and service and charging stopped ASAP. Storyline- a) Internet started to get patchy starting this month. b) Frustated tried calling customer care - no success. c) decided to disconnect VOO
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Ma connexion Internet
Solution acceptée
VOO Internet Cancellation Request
Good morning, I am trying to terminate my VOO internet service however, I am unable to reach anyone that can assist in English. I'd like it cancelled immediately and to know where I can bring my equipment. My customer number should be annotated in my profile. Any assistance is appreciated.
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Ma connexion Internet
Solution acceptée
Error during license server request sur Firefox
Bonjour, devant la disparition forcée de voomotion (à voir sur la durée, mais cela commence mal), j'ai bien du me résoudre à passer sur voo tv+. Mais il m'est impossible d'avoir le flux video sur Firefox, j'ai droit au message "Error during license server request". J'ai bien entendu mis à jour l
Problème
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VOO TV +
Request to termination of VOO Connection as I will switch to Orange.
Hi VOO Team, I recently joined Orange Belgium as their employee and would like to use benefit of employee discount, hence I would like to terminate the home internet connection with VOO (I think soon both companies will be operating together after the process of acquisition is completed). I called
Problème
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Ma connexion Internet
Error during license server request : erreur sur chrome
Bonjour, je ne peux plus regarder voo tv+ sur chrome, à chaque fois que je lance un programme, on me dit : "Error during license server request". Le soucis c'est que je suis sur chromebook et donc je ne peux pas changer de navigateur. J'ai essayé d'effacer l'historique de navigation et de r
Problème
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VOO TV +
Solution acceptée
Sites webs inaccessibles
Bonjour, Certains sites webs sont fréquemment inaccessibles via le réseau VOO. Pour simple exemple: www.physinfo.org Ce site, comme de nombreux autres sont bel et bien en ligne (accessibles depuis d'autres réseau) Lorsque je fais un traceroute, les paquets semblent s'arrêter sur des routeurs app
Problème
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Ma connexion Internet
Solution acceptée
Did not receive my paper bill for the current month even after requesting it by email previously
Hi, Please help. Did not receive my paper bill for the current month even after requesting it by email previously Thanks Ara
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Ma facture
Hi @abdulhadies,Exceptionnaly, we'll answer to your request here because the employee ID field is not available yet (sorry for the misleading request on the other topic).I've switched this topic to private, so we're the only one to be
Cannot play PS4 anymore
Hello, as I have found myself on CGN IP 10.x.x.x I am not able to play on my PS4 anymore, can kindly put me back to public IP Thank you.Kind regards,
Question
sur google j'ai le message suivant request forbidden by administrative rules.
Problème voo tv +
Bonjour , depuis hier l’application sur Apple TV fonctionne plus j’ai désinstallé et réinstaller rien à faire, que faire ? Message d’erreur… oups http 1000
Question
J'ai revu ce message "Error. The request could not be satisfied" ce matin vers 9h23.
Internal Server Error - Forum VOO
Bonjour.Depuis ce matin j'ai souvent ce message quand je veux ouvrir le forum.PS. Si un modérateur pouvait corriger ma faute de frappe dans le titre puis effacer le présent PS... Merci.
Problème
Solution acceptée
Hello you must post your request in the dedicated topic : Click here
Cannot play PS4 anymore
Hello, as I have found myself on CGN IP 10.x.x.x I am not able to play on my PS4 anymore, can kindly put me back to public IP Thank you.Kind regards,
Question
@slosapio One number was incorrect in the references you had indicated in your profile. It is now in order. On the other hand, your decoder does not seem to have been provisioned since installation. I have just created a request to the Technical Se
Receive Error Code 1001 when attempting to install my VOO Evasion box to my TV
When I connect the cable to my TV and start it I receive the error code 1001. Looking on the website it doesn't list this code any where. I also cannot find instructions for how to connect the evasion box to my TV. When we manually scan for TV channels all we get is static.
Problème
Solution acceptée
Hello @Vale, In order to submit your request for termination, I invite you to contact the service concerned on 04/2664114 or send a written request either by post to "Service termination" BP 80000 Bureau de poste Gosselies 6041 Gosselies or e-mail a
Resiliation
Hello we are trying to call the number provided by VOO to terminate our contract as we will leave the country, but we are just waiting forever with the recorded message and nobody ever picks up. We have been trying the last three days and each time we have been on the line for over 30 minutes. Can y
Problème
Good morning, Any request for termination must absolutely be made by telephone at 04/266.41.14
Unable to cancel internet subscription
Hello, I have tried cancelling my internet subscription at the end of this month multiple times by calling 04 266 41 14. Either it doesn't connect or the operator says they don't speak English and I should "try again later". I am not sure what to do. It's expensive to make these long calls that resu
Problème
Good Morning, i am at work right now soon as i come back home i will answer with the request data, regards
Problems with the network and with the wifi/modem
Good morning, all this new adventure is started the 3rd May 2016. The first days everything was working well and the speed test was fine according to the bandwidth for which i'm paying. But suddenly something has begun to goes wrong. The speed is often unstable, right now i can't show my daughter a
Question
Connexion reboot/crash quand trop de TCP requests, anti-ddos?
Hello, J'ai pu rencontrer divers problèmes depuis que je suis chez VOO, je ne sais pas si cela vient d'une missconfig de mon côté ou un soucis plus interne. Parfois, lorsque j'allume juste mon pc fixe, la connexion crash/reboot sans raisons. Il faut savoir que quand mon pc s'allume il y a peut-être
Problème
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Ma connexion Internet
@Kristina Spaho , I’ll transfer your request to the commercial service. They’ll call you as soon as possible
Cancel phone subscription
Hello! I'm trying to cancel my voo subscription since 3 weeks now. I've lost my phone and I have no sim card and I reported it but they still charge me and also at Les Grandes Prés they wouldn't provide me with a new sim card, they sent me to another store which was really inconvenient at the time.
Question
Solution acceptée
Erreur de ping modem depuis l'extérieur avec le modem Netgear
Bonjour, J'ai un request tiemout for icmp_seq lorsque je fais un ping sur mon IP publique. Y a tìl moyen de remédier à cela. Sans cela je n'arrive pas à configurer mon serveur mail. Merci
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Ma connexion Internet
I’m a customer like you. Maybe a voo official will see your request and answer you about it here. regards.
TV Box Installation
Hello! I have upgraded my program from internet only (400 Solo Max) to TRIO MAX NET+TV+MOB. I already have internet installed. I have received today and activated the SIM Cards. I booked an appointment for TV Box Installation on the 8th of December but today I had a voice message (unfortunately f
Problème
HelloYou can request to get a public IP but there is no possibility to get a static IP with this kind of subscription.You must make this request of public IP in the dedicated subject , here :https://forum.voo.be/conversations/ma-connexion-internet/co
roylion15
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il y a 4 ans
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Public IP
Bonjour VOO, Is it possible to make my private IP a public one?Out of curiosity, is it still possible to get a static IP as I do intend to upgrade my subscription to PRO TRIO pack?With the best,Manu
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