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WiFi not working

Dear all, After 2 weeks of being unplugged the router, I have just plug it again and the WiFi led is not green. I have tried pressing it by 10 seconds, and restarting the router (cga) but it does not work. The WiFi connection is not seeing by my home devices. Power and connection leds are working

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59

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Modem is not turning On

Hi, my modem suddenly started behaving abnormally today morning and is not not getting turned ON. It is connected to the power but no light is on. Plz help.

Problème

15

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Internet not working

My internet stopped working about 10 days ago but I have been away and came back today to find it still not working. I am able to connect to the modem but the modem is not connecting to the internet at all. HELP PLEASE.

Problème

66

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Internet Connection NOT WORKING

MY VOO internet is not working since a week and I have been trying to reach the customer care but no response provided. I feel the service provided by VOO is PATHETIC and does not meet the customer demands at all. There is no call back or a response on the multiple contact forms posted repeatedly.

Question

550

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Ethernet not working

Ethernet cable is not working ,Need assistance from the VOO customer service .But it is a mystery to reach them.

Question

18

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Solution acceptée

WIFI Not Working

My Wifi has not been working since 03/09/23 at 20.00hrs. Is it possible to confirm if there is a problem with the services? My devices are working on other internets. Our services drops very often but this is a long one.

Question

45

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Modem does not work

Hi. My modem Netgear is not working properly from this morning. The day before it was absolutely ok. Problem is that only the light caled "Phone 2/Thermal warning" is blinking (red colour). No other warning light flash. Restart, unplug and other basic solutions did not help. Maybe power adapter is d

Problème

82

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Solution acceptée

Modem is not working…

Dear, Hello, Voo experts, I need your help. my modem is not working suddenly… light of @: green light of ! : green However, light of Wi-Fi does not turn on… Could you please advise me how to fix this problem? Should we change the modem? Your advice is very much appreciated. Thank yo

Problème

120

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did not receive bill

I normally receive a bill for my internet and tv at the end of the month. I have not received February's though and would like to get it paid. I appreciate your help!

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52

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Internet not working

The internet connection is not working since this afternoon. I have the red light (@) flashing. I tried to disconnect and reconnect the cables multiple times and to restart the modem 3 times with the same result. Is there a problem in my area or with my connection?

Problème

76

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Signal not found

Dear, I just got error message saying "Signal not found - check that your Voocorder is properly connected tot he cable point" The Decoder is correctly connected, the router is connected, the router says that the access is denied and no signal is found. So right now there is no TV, no In

Problème

55

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Did not receive bill for July 2017

Hello, I did not receive my bill for July 2017. Please let me know what needs to be done. Thanks

Question

16

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Private wifi can not connect to LAN

Hey, is it normal I can not connect from a wifi connected device to my NAS connected on the Technicolor router via LAN ?I would expect Guest network is not able to connect to LAN, but my own 2.4 or 5 G networks can, although it doesn't seem to be the case.Is it configurable in the settings ?Kin

Question

237

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why my contract has not been canceled??

I twice sent the form to cancel the contract and I did not get an answer. why?

Question

18

3

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Solution officielle

New contarct has not been received yet...

Dear, Hello, Bonjour, Please let me ask Voo experts about my issues. I asked your colleague to get rid of the TV subscription from my subscription, meaning keep using my internet and my mobile.   Finally, I reached your colleague, and the TV box was sent back to Voo by B-post. And, I

Problème

29

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Internet not working - working from home

Hello, as i don't speak French, the phone number for the Voo customers doesn't help me as i dont understand a thing (i tried).I have a problem with the internet, i don't have any connection and i need to work from home, for now i restarted my router more than 5 times and tried to disconnect the wire

Problème

92

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Port forward not working

Hello. Vous pouvez répondre en français. Je peux bien le lire mais l'écriture est plus difficile. I have trouble forwarding port 34197 on my router. - I allowed the port in my PC's firewall (inbound and outbound) - My PC's IP is reserved in my router and /ipconfig confirms it'

Problème

193

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Solution acceptée

Wifi not turning on(Technicolor modem)

Yesterday around 1400 my wifi stopped working on my Technicolor modem. I have restarted the modem several times. It always has a stable @ light, but the wifi won't turn on. I followed the steps in the guide to turn on the wifi, hold the button for 10 seconds. But when I touch or h

Problème

155

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Placed a order on Voo.be but did not recieve E-mail as confirmation

Placed a order on Voo.be but did not recieve E-mail as confirmation

Question

27

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No green lights on modem not even for power

Our modem is not working, it suddenly stopped to show green lights, modem model is Technicolor we tried restarting modem by pressing wifi button but even power light is also off

Problème

41

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