Impossible de trouver ce que vous cherchez ?
Officiel
Accepté
Sans réponse
Filtres avancés
Résultats de la recherche (9)
Increased instability of Internet Connection
I was a Proximus customer. I switched over to VOO after 1 year of frequent Internet issues. I see that the problem is the same with VOO service. Instable connection, not enough coverage within the apartment (90 mt sq). I am using a Netgear repeater but the output is not good at all. Any suggesti
Problème
•
Ma connexion Internet
For most clients, the installation must be suitable for upload ( filter placement or amplifier replacement to increase the frequency range for download and upload Upgrade of docsis 3.0 > 3.1 technology. The client is not allowed to modify the inst
Gigamax - how many people actually achieve it ?
Hi, How many people actually get close to the advertised Gigamax speeds ? You see lots of complaints in the Forem but maybe the happy people never post :) My contract says 1000/20 and the best I ever get is about 400/20 Channel162 OFDM is present and locked. Technicolour modem in bridge mod
Question
Same here, still limited at 500mpbs, though it should be 1Gbps now. So when they check, they can check mine at the same time ;). Though also wondering why it still says 20 mbps, why didn't they increase it to 50 mbps at the same time? That would be
Gigamax - how many people actually achieve it ?
Hi, How many people actually get close to the advertised Gigamax speeds ? You see lots of complaints in the Forem but maybe the happy people never post :) My contract says 1000/20 and the best I ever get is about 400/20 Channel162 OFDM is present and locked. Technicolour modem in bridge mod
Question
Unstable internet connection
I have been experiencing unstable connection during these last few weeks and frankly I started to get fed up and started considering changing my service provider. The connection problems start around noon and progressively increase in the afternoon. As I am working from home, online meetings become
Problème
•
Ma connexion Internet
Hi @Niels why didn't they increase it to 50 mbps at the same time? That would be more interesting then doubling the download. Any one know why they do it at the same time? Because they have to replace other components on the network over
Gigamax - how many people actually achieve it ?
Hi, How many people actually get close to the advertised Gigamax speeds ? You see lots of complaints in the Forem but maybe the happy people never post :) My contract says 1000/20 and the best I ever get is about 400/20 Channel162 OFDM is present and locked. Technicolour modem in bridge mod
Question
@Gilles N Hello, I assume that you mentioned the contract which was issued on 28th of May 2023. However, the contract was to increase the mobile data (5GB --> 15 GB), so it was not related to the cancelation of TV box. Therefore, the existin
New contarct has not been received yet...
Dear, Hello, Bonjour, Please let me ask Voo experts about my issues. I asked your colleague to get rid of the TV subscription from my subscription, meaning keep using my internet and my mobile. Finally, I reached your colleague, and the TV box was sent back to Voo by B-post. And, I
Problème
Solution acceptée
Solution officielle
Customer service in English?
Hi, i wanted to cut my service with voo but instead their increased my cost. I have called them several times to ask question but they don’t seem to have anyone working there who can speak English. Could someone help me on what do i need to do to cancel the service? Many thanks for any help!
Problème
•
Ma connexion Internet
Do you know if it is possible to cancel TV from your offer?
Hello,Recently my Duo facture was increased and it is now a bit too much. I would like to know if it is possible to cancel the TV subscription or get a discount option. I know other companies offer this kind of option but I wonder if Voo allows this. Many thanks!
Question
•
Mon abonnement VOO
Hello For higher upload speeds, you must wait for voo to upgrade its network to the new docsis 3.1 , currently docsis 3.0 does not allow this. Voo has already announced an increase from 20 Mbps to 50 Mbps in upload on the 6 communes of Brussels fo
roylion15
commenté
il y a 1 an
vers la conversation :
0
0
Comment savoir si je suis en IP publique ou privée (CGN) ?
Possédez-vous une adresse IP publique ou privée (CGN) ? – Souvent, cela ne change absolument rien à votre utilisation des services VOO ! Dans certaines conditions, avoir une adresse IP publique peut toutefois être utile. On vous explique tout ! Avez-vous une adresse IP publique ou privée ? Pour c
Question