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I have no internet connection for two days during weekend
My name is Tuğrul. As of 12nd Feb. I have no internet connection. I have tried to speak customer service to inform them and find a solution but customer service staff have not helped me so far. Because I dont speak French they dont help me. There is a problem regarding internet connection but there
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Ma connexion Internet
Solution acceptée
TRIO fixe : quelles sont les disponibiltés à 5370 Havelange ?
Je suis interessé par Trio Fixe. Y a t-il une connexion possible en 5370 Havelange ?
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Ma connexion Internet
Access Denied You don't have permission to access "http://www.benl.ebay.be/" on this server.
Bonjour,Depuis quelque temps et ce sans raison, mon réseau semble avoir un gros problème de configuration.Par exemple impossible d’accéder a ebay.be si je tente j'ai ce message : "Access DeniedYou don't have permission to access "http://www.benl.ebay.be/" on this server.Reference #18.b5f7ef50.149781
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Ma connexion Internet
Solution acceptée
No internet connection
Hi, I haven’t had internet connection for 3 days. I have reset and followed all possible steps to fix the issue on my own, and I still do not have internet connection. Wi-Fi light is on but internet connection light is not please HELP!!! I have called voo numerous times and absolutely no one can he
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Ma connexion Internet
Installed the 1 Gbs but I have only 400 Mbs
Hello , Recently I installed the 1Gbs option, it was activated last week, and immediately I could measure speeds as 710 Mbs max. This week the installer came in order to upgrade the modem and since than, with the new Technicolor modem, I can barely arrive at 350-400 Mbs. I am in Woluwe Saint Pi
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Ma connexion Internet
Solution acceptée
Solution officielle
Subtitles on the BBC
Each time I change to the BBC I have to go to parametres and then put on the subtitles. When the programme comes to an end, the next programme has no subtitles and I have to go through the same process each time. I only have this problem on the BBC - other channels are working perfectl
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Mes chaînes TV
Solution acceptée
Voo internet cancellation
I have canceled my Voo internet connection but have a not received a confirmation email or information about how to return the voo router . Can someone help with this ?
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Ma connexion Internet
Solution officielle
No internet
My modem is connected but I do not have any internet access. I have been on hold now for over 4 hours and am getting very frustrated. What is wrong with my internet?
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Ma connexion Internet
Solution acceptée
Solution officielle
Customer service in English?
Hi, i wanted to cut my service with voo but instead their increased my cost. I have called them several times to ask question but they don’t seem to have anyone working there who can speak English. Could someone help me on what do i need to do to cancel the service? Many thanks for any help!
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Ma connexion Internet
I have no sim card as i explained so they have no way of calling me. Thank you for the understanding.
Cancel phone subscription
Hello! I'm trying to cancel my voo subscription since 3 weeks now. I've lost my phone and I have no sim card and I reported it but they still charge me and also at Les Grandes Prés they wouldn't provide me with a new sim card, they sent me to another store which was really inconvenient at the time.
Question
Solution officielle
data is not available while roaming
I have checked my settings online and on my phone but whenever I cross into France (or other EU countries) I have no data available. I need this turned on so I can use my maps, among other things. Thank you for your help!
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Mon téléphone mobile
Solution acceptée
TV Box Installation
Hello! I have upgraded my program from internet only (400 Solo Max) to TRIO MAX NET+TV+MOB. I already have internet installed. I have received today and activated the SIM Cards. I booked an appointment for TV Box Installation on the 8th of December but today I had a voice message (unfortunately f
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Mon VOOcorder
No, it's the normal "voo" user mode. But as a beta tester, may be I have a more advanced version of the software currently deployed to customers. You will have to wait for an update to have this feature probably. What version of software do
DOCSIS 3.1 Gateway
Hi, Where can I find the options to backup my config (and restore) of my new DOCSIS Technicolor Router ? Rgds, Kris
Question
I have information that VOO technicians have been working since the beginning but they have to find where the problem is, ask permission to open a hole and so on... I fully undrestand that it takes time. I would like to have heard this from VOO inste
No internet chez moi il y a une semaine.
Good afternoon, I inform you that there is no internet since last Thursday (one week ago). I am really tired of talking to an automatic VOO operator every time I phone VOO to know what is happening. Could anyone tell me what is the real problem? Is there a mitigation plan planned by VOO to overcome
Problème
Everyone has internet connection troubles some days UPSers. I've been a network administrator and have used the internet since the 1970s and I still have connection problems.
Internet non accessible depuis ce matin
Bonjour,Je ne suis plus en mesure d'accéder à internet depuis ce matin. CEntre Liège - Quai Godefroid KurthBien à vous,François.
Problème
Thank you for your response. I have followed the instructions on the link and we still do jot have any lights for the wifi Please advise what we should do next. The wifi stopped without anyone touching anything. We have terrible issues with Internet
Internet outage 7061
We have been without Internet all day at Thieusies 7061 Date 17th November 2023 Please confirm it has been reinstated.
Problème
Unfortunately, this will not be possible. Plan and Subscription are two very different words that have a different meaning in the VOO administration. The mobile contract was cancelled today and will be billed until tomorrow, the end of November. &n
CANCELLING VOO Mobile
I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act
Problème
If I activate it, you will be automatically debited by your bank. You don't have the pay button because our system still thinks that you have an automatic debit. I have removed the €10 reminder fee. Don't pay the 26€ manually, you'll be debited
Invoice Payment
I'm saying I'm automatically paying my invoices from my bank account. Even if I have enought balance in my account that payments fails sometimes. After that I'm receiving penalty payment. I paid it several times but it still happens. I tried to pay from my voo page but also there is no pay button in
Problème
I also have this addiction. For this I am now facing Asus Error Code 55. Is there any solution to fix this? I have visited https://errorcode0x.com/fixed-asus-error-code-55/ but did not get any useful solution.
L'addiction aux jeux vidéos : une véritable maladie ?
Savez-vous que les troubles liés aux jeux vidéos:joystick: sont maintenant considérés comme une maladie ? C'est ce que l'Organisation mondiale de la Santé (OMS) a validé dans sa 11e classification internationale des maladies.Que pensent les joueurs ?Les réactions ne se sont pas fait attendre. Cette
Article
Hi Zajda, Hi everyone, Sounds like the same problem I have. I tried everything, cable or not, all my devices have continuous disruptions and cuts throughout the day. I have called the Voo service but they say all is fine on their side. At this point
Elina
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il y a 2 mois
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connexion internet
bonjour j'ai de gros soucis de connexion internet j'ai de plus en plus de coupure j'ai envoyé des messages et ont ma répondu que mon réseau avait vérifier et que sa pouvait provenir de mes câbles je les es tous changer mais le problème persiste que dois je en conclure
Problème