Impossible de trouver ce que vous cherchez ?
Officiel
Accepté
Sans réponse
Filtres avancés
Résultats de la recherche (9)
Issues accessing data plan while abroad
Hello, I have had issues lately while going abroad and while my data plan is activated and roaming, I am unable to access it while outside of Belgium. Does anyone know if this is connected to the added plan 'to Europe plan'? Thank you!
Problème
•
Mon téléphone mobile
Hi Bjorn Ahrensbach, I see that your cancellation request for your mobile was sent on 24/09. The mobile department did the mobile cancellation in October. Your services will then be cancelled at the end of this month. However, as you requested the
Résiliation VOOmobile - déménagement à l'étranger
Nous somme démanger a létrangers le 12 Julie. Jais résilier ma VOO mobile numero plusieur foirs. Dans la site web, par émail et par contacter le service 5050 plusieurs fois. August, septembre et maitenent. Mais c'est impossible ! ! Veuillez confirmer svp la réception de ce Resilliation. Meilleur
Question
Hi @Alexia L I am in Belgium and have network, and it still says Proximus, when abroad I have so many difficulties getting connection, sometimes not at all……it should just work immediately, and not sure why I should change all sorts of settings, neve
VOO mobile keep display as Proximus
I have since a few months had 2 VOO sim cards, they work resonable fine, but when I look in settings and mobile service, it says the number is Proximus…..and this causes all sorts of issues from unable to set up hotspot to having major problems when travelling and it can take hours before the data r
Problème
@Alexia L yes, but I am abroad at the moment….but i think this is something different entirely. I am in Malta right now, and nothing is working at all……but as mentioned, when I come to a different country and home to Belgium it takes hours to get con
VOO mobile keep display as Proximus
I have since a few months had 2 VOO sim cards, they work resonable fine, but when I look in settings and mobile service, it says the number is Proximus…..and this causes all sorts of issues from unable to set up hotspot to having major problems when travelling and it can take hours before the data r
Problème
Hello Always the same problems with voo SIM cards !🙄 If you are abroad , you need to use the sim toolkit on your phone > voo SIM card > region and change parameter « region » from regional to global . In Belgium this parameter must be set to r
VOO mobile keep display as Proximus
I have since a few months had 2 VOO sim cards, they work resonable fine, but when I look in settings and mobile service, it says the number is Proximus…..and this causes all sorts of issues from unable to set up hotspot to having major problems when travelling and it can take hours before the data r
Problème
Hello @Ole, This display error in itself should have no impact on your services. Sometimes Proximus is displayed if you are abroad, as seemed to be the case. When abroad, you can do the same thing as above, but write "http://spr.ly/61
VOO mobile keep display as Proximus
I have since a few months had 2 VOO sim cards, they work resonable fine, but when I look in settings and mobile service, it says the number is Proximus…..and this causes all sorts of issues from unable to set up hotspot to having major problems when travelling and it can take hours before the data r
Problème
Hello @dpiatkiewicz This is normally irrelevant :) Could you please test the following manipulation before your next trip abroad? - Go to the "Simtoolkit" application- Choose "VOO sim card".- Choose "region".- Choose "global" &
Issues accessing data plan while abroad
Hello, I have had issues lately while going abroad and while my data plan is activated and roaming, I am unable to access it while outside of Belgium. Does anyone know if this is connected to the added plan 'to Europe plan'? Thank you!
Problème
Hello @Jakaitis, All the information is above. If you want to stop (and lose the number), you need to call 04 266 41 14 (+32 4 266 41 14 if you are abroad). If you want to keep the number (as you specified above), you'll need to ask for the nu
CANCELLING VOO Mobile
I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act
Problème
In general, customers passing through Belgium who know how to travel abroad ask for their subscriptions to be cancelled while they are in Belgium and before they leave... But the 04 number is accessible even if you're abroad. At the time of
Justin
commenté
il y a 8 mois
vers la conversation :
0
0
CANCELLING VOO Mobile
I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act
Problème