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VOO says on their website that the appointments are kept, but that is not correct. They cancelled my appointment last minute on 19 March and told me "no appointments until further notice".
raccordement voo - nouveau client
Bonjour,Les interventions d'installations et de raccordements sont-elles maintenues par vos techniciens à Bruxelles pendant la période confinement du 18/03 au 5/04?J'ai un rendez-vous prévu le 23/03 prochain. Merci pour votre retour,Marie
Problème
Inscription
Have other people been blocked from subscribing to VOO and their 50% offer? I tried yesterday and today (still advertised) but the website link to make the command is broken! Strange there is no message from VOO to communicate a problem with its website.
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Mon installation Internet
Solution acceptée
Internet outage 7063 area
Is there a website where you can check for outages? It has been over 24 hours with no service. Have restarted modem/router multiple times but the @ light flashes red. Existe-t-il un site Web sur lequel vous pouvez vérifier les pannes? Cela fait plus de 24 heures sans service. Ont redé
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Ma connexion Internet
Receive Error Code 1001 when attempting to install my VOO Evasion box to my TV
When I connect the cable to my TV and start it I receive the error code 1001. Looking on the website it doesn't list this code any where. I also cannot find instructions for how to connect the evasion box to my TV. When we manually scan for TV channels all we get is static.
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Ma box .évasion
My internet connection is considerably slower than the other days
My internet connection is much slower on my home's wifi compared to the other days. Moreover, the connection have been lost multiple times. I am not using a new device (my laptop and phone, are the same as on other days). Based on the speed test on your website it is as follows: download 105.51
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Ma connexion Internet
Hello again and thank you all for trying to help. I did a little more digging into the issue and found a publicly available website (updated every month), that allows to view all stationary transmitting antennas. If I zoom into the area of the A
Roaming issues when crossing the border
Sempre que passo a fronteira da Bélgica com a Holanda eu fico sem rede. Com o telefone esta tudo bem.
Question
Hello @Nita, Sorry for the situation, I know that it's sometimes difficult to have someone who speak English by phone if you call our customer care number. There is something "strange" in your explanation : you said that the offer that you order
WiFi Package / Offer
I have reached out to VOO via the contact form several times and I still haven't received a phone call back regarding my Internet subscription. I initially signed up for service in August and they came to install early August, but they couldn't install. Then the end of September the issue was resolv
Problème
Déconnexion gênante
Bonjour,Voilà depuis très longtemps, notre connexion subit des déconnexions TOUS le temps. Les déconnexions ont lieu au moins une dizaines de fois sur la journée voir plus. Les déconnexions sont aussi bien par wifi que par ethernet. Aussi bien sur GSM, tablette etc que sur PC. Pour décrire le problè
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Ma connexion Internet
Thank you for the clarification. Unfortunately, it leaves me with a few more questions. 1. Section 6.2, "Termination by the Customer", in the Voo Terms & Services (https://www.voo.be/en/general-terms-and-conditions) states that, "the Customer
Cancellation of contract
Hello, I have been trying to reach you by phone to terminate the contract but I am unable to get though. Could you please advise if I could cancel online or by other means? Thank you!
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Problème : absence de son sur sortie HDMI d'un VOObox
Aujourd’hui, depuis de nombreuses heures, il n’est toujours pas permis de remplir un formulaire de contact technique sur le site de VOO ! Message : “ Le site est en cours de maintenance. Nous effectuons quelques travaux, mais nous devrions être de retour d'ici peu. Merci de votre patience ! “. Bonjo
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Mes anciens décodeurs (VOObox, S9 et S6)
Availability Voo Internet in 7912 Saint-Sauveur
Hi, We live in Frasnes-lez-Anvaing, Saint-Sauveur to be exact. We were never able to connect to Voo until now? The last few months we noticed dozens of Voo vans in de neighborhood and GIGA Internet signs everywhere. This week the signs also showed up in our street. And just now 5 minutes ago someon
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Ma connexion Internet
Excellent Blog! I would like to thank for the efforts you have made in writing this post. I am hoping the same best work from you in the future as well. I wanted to thank you for this websites! Thanks for sharing. Great websites!ac market happy chic
Voo mode bridge plus CISCO
Bonjour,Pour faire entrer mes PC dans un domaine active directory, je dois modifier le Domain Name et le DNS de mon routeur. Ce qui est impossible de faire avec le routeur VOO. Un technicien de chez VOO me l'a confirmé et m'a donc conseillé de passer le routeur domestique en "mode bridge" et d'utili
Problème
According to Telenet the problem is related to Voo. I would like to have clear communication. If Voo and Telenet claim that you can use each others network (homespot) I would like to see this in reality. My parents took telenet abonnement so I can us
Security certificate problems when connecting Voo (with Telenet pasword)
Hi, Since yesterday I have problems to connect to Wi-Free (Voo Homespot). I get popup screen with : Problems with Security Certificate. I cannot login to https:// sites like my email I can access http:// sites and also google seems to work. Is there something changed last 24 hours in the settings or
Question
tu dois vérifier ton website Lire la suite sur technical checklist for seoen savoir plus
Réclamation suite aux différents soucis techniques
Donc nous sommes chez VOO depuis un mois sans internet, très souvent sans télévision et pour couronner le tout appel qui coupe très souvent. Techniciens sont déplacés évidemment prendre congés encore... ils disent qu'effectivement il n'y a aucun réseau... Donc je dois prendre encore congé deux jour
Problème
Hi, You also can cancel by letter : see 6.2. Termination by the Customer Without prejudice to the application of article 6.3, the Customer may, at any time and without giving any reason, terminate his Contract via the contact form available on the
Unable to cancel internet subscription
Hello, I have tried cancelling my internet subscription at the end of this month multiple times by calling 04 266 41 14. Either it doesn't connect or the operator says they don't speak English and I should "try again later". I am not sure what to do. It's expensive to make these long calls that resu
Problème
I think to VOO administration is being purposely obtuse. I had one contract with VOO and was requesting to cancel a service. VOO had access to this information and should have understood the intention. It is not a difficult leap of logic (the company
CANCELLING VOO Mobile
I have been trying to cancel my VOO MOBILE subscription for two months now. I have tried calling the hotline and no one ever picks up. I have sent several emails to the billing and administrative departments but I am still getting bills. I want to cancel this service now! How do I get someone to act
Problème
Thanks Roylion for the feedback.I am using the advised architecture for synology NAS as per https://www.youtube.com/watch?v=FRNNDNmFEwk 2nd option.Technicolor ----- Router ------ DMZ******************** |******************** | ***********
Private wifi can not connect to LAN
Hey, is it normal I can not connect from a wifi connected device to my NAS connected on the Technicolor router via LAN ?I would expect Guest network is not able to connect to LAN, but my own 2.4 or 5 G networks can, although it doesn't seem to be the case.Is it configurable in the settings ?Kin
Question
Juste pour info: les données ASN sont publiques, ce n'est pas parce qu'un nom de domaine contient certains mots qu'il est "bad". Mais bon, OK. Mais on s'éloigne de mon souci. PS: toutes ces informations sont on ne peut publiques, pas de choses
Ma vitesse est passée de 400 Mb/s stable à 270-310 depuis que je suis passé à NET GIGA MAX
Bonjour, depuis que je suis passé à NET GIGA MAX (400/20 dans ma rue), suite à un remplacement de modem défectueux (l'opérateur que j'ai eu au téléphone m'a proposé, en m'envoyant le nouveau modem, de passer de mon Fiber 400 DUO TV+NET à NET GIGA MAX DUO TV+NET, ce que j'ai accepté vu qu'en plus je
Problème
En parlant de sudpresse prénium, j'aurai une question ? Quand je suis connecté, j'ai accès aux journaux numérique gratuitement via le website mais via l'app sudinfo le journal est Payant.. Est ce normal ? Merci
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