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Internet Connection issue in evere
Hi, Since Yesterday evening i have an issue with my internet connection, I restrated the modem and still internet is not working to connect my office network via VPN
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Ma connexion Internet
Internet issue in Jodoigne
Dear VOO team, We had issues with Internet for about a month now - it has been on and off all the time. I spoke to my neighbors who have VOO and they are also experiencing same issue. Now, since yesturday we completely lost connection at home. My customer number is 0022231962, can you please chec
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Ma connexion Internet
Internet issue Woluwe Saint Pierre
Hi, Since yesterday evening I have an issue with my internet connection. I use the modem in bridge mode so I can use my firewall/router. Everything was working fine but yesterday evening started to see loss packets and connection offline on the gateway. Unable to release/renew the IP on the gatew
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Ma connexion Internet
New Gigamax Client - Issue with upload
Hello everyone, I connected today as a Gigamax client in Ixelles. After checking with Speedtest, my upload is constantly stuck on 0.1Mbps upload. As I don’t have an Ethernet cable available to test from the router (Technicolor), is this something that takes time to get fixed or should I re
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Ma connexion Internet
Issue with bill generated this month
Hello Team i have received bill payment for this month again which i have already paid for the wifi booster driver. Thanks Naveen
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Ma facture
Internet not working. Issues in between since last 3 days
Hi, The internet is getting disrupted every day since the last 3-4 days and it is difficult to work from home with these issues. Please help.
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Ma connexion Internet
@jagadeesh001 It is sent every time, the issue seems to come from the format of the address. We need to send it one last time before analysing the issue in more depth.
SIM Card delivery
It' been 2 months that I have not received SIM card, there are many tickets submitted for this but still it is very challenging to get SIM Card
Problème
the issue started again today.
slow connection < 2mps!
I see event log error - have rebooted modem - since yesterday - issues now worse Status SNMP Event Log : This page displays the contents of the event log. Time Priority Description Tue Jan 12 11:34:12 2021 Critical (3) Unicast Ranging R
Problème
Could you let me know to have this issue fixed? Thanks
Confirgure pack does not work.
I am trying to configure my pack and it never works, and its giving an error always: "ERR_TOO_MANY_REDIRECTS". Seems like there is no way to make it work. Could you help?
Problème
Solution acceptée
Disconnected Internet this morning
I have reset my router but still not connected to the internet. Is there an issue with VOO at the moment?
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Ma connexion Internet
Issues accessing data plan while abroad
Hello, I have had issues lately while going abroad and while my data plan is activated and roaming, I am unable to access it while outside of Belgium. Does anyone know if this is connected to the added plan 'to Europe plan'? Thank you!
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Mon téléphone mobile
I have the same issue with my iPhone 11. How was this resolved?
iPhone 13, 4G vs LTE
Bonjour, Depuis début de ce mois, ma fille a un abonnement chez Voo et sur son iPhone 13, le signal Data montre LTE au lieu de 4G. Tout se passait parfaitement en 4G chez son ancien opérateur. Contrairement à ce qui est dit LTE et 4G ne sont pas la même chose. La différence se marque clairemen
Question
Please note this issue has been resolved and the internet connection is stable now. Thanks!
Internet connection lost ("@" keeps blinking in red)
Hello, I am working from home and today I faced a problem with my internet connection. The "@" light keeps blinking in red. I checked the connection and restarted the modem a couple of times. I have attached an image of the modem when the "@" light is blinking. Could you please help me to fix this
Problème
slow connection < 2mps!
Having the slow internet issue AGAIN - almost every month this happens! Slow since yesterday morning!
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Ma connexion Internet
VOO modem issues (No DHCP, No Internet)
I have a random occurring issues with my VOO modern, 1) The first is where all connected devices are disconnected from the network (both LAN and WiFi). When checking my mobile's WiFi I can see that the phone is unable to get an IP address from DHCP. This is resolved by re-starting the VOO modem.
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Ma connexion Internet
There is a big Internet connection issue at Woluwe-Saint-Pierre, Auderghem and Ixelles. Voo will fix the problem around 16h
Wifi Doesn't work
My wifi doesn't connect for that past 2hrs. Wifi both (2.4 & 5) when trying to connect say's couldn't connect to the network.
Question
Dear Official support, I have again the same issue after you help me last time.Could you help me remotely again ?Thank you very much!Best regards
NAT ne fonctionne plus sur un voo Technicolor TC7210.V
Bonjour, Jusqu'à hier, j'avais un NAT regle, qui transmettait de 50000 à 8080 sur une IP interne sur http. Je veux ouvrir un autre NAT pour transmettre la même IP sur https 443. Après cette modification, aucun des NAT ne fonctionne plus, j'ai supprimé / redémarré ... sans succès. Pourriez-vous m'
Question
@Jessica G the number I'm having the issue with is ***095 Thanks a lot for looking into the issue!
Roaming issues when crossing the border
Sempre que passo a fronteira da Bélgica com a Holanda eu fico sem rede. Com o telefone esta tudo bem.
Question
Hello @cupcake20x12,Do you get an error message that comes up when resuming the program?If yes which ?Does this issue occur with all content?Keep me informed.
betv
When I watch a film that I have put on My Selection and stop the film for 5/10 minutes to make myself a cup of coffee when I resume the film it starts from the beginning and not where I left off. Very annoying. I hope somebody has an answer. I am very pleased with the service of VOO
Problème
Issue solved. Thanks
Eduardo ho
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No internet connection
I was using the internet and suddenly it turns off. I tried to turn off and on many times but still without internet. was using the internet and suddenly it turns off. I tried to turn off and on many times but still without internet.
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