Promeneur
•
5 messages
Déconnexion internet filaire et Wi-Fi
Bonjour,
Depuis quelques semaines, j'ai ma connexion internet se coupe et je sais donc plus accès à internet mais sur le modem Technicolor, toutes les Led sont vertes. Ce problème arrive tous les 2 à 3 jours, même avec une connexion Ethernet branchée directement au modem, pas moyen de se connecter ni au moden ni à internet.
voici la liste des événements SNMP
Priorité Description
Tue Sep 26 12:40:18 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Tue Sep 26 12:39:29 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:2) -...
Tue Sep 26 12:39:29 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A...
Sun Sep 24 14:58:28 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun Sep 24 14:57:39 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A...
Fri Sep 22 17:28:17 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Fri Sep 22 17:27:27 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:5) -...
Fri Sep 22 02:58:46 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:N/A)...
Thu Sep 21 22:16:01 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Thu Sep 21 22:15:13 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:2) -...
Thu Sep 21 22:15:12 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A)...
Tue Sep 19 02:51:50 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:10) ...
Mon Sep 18 12:19:02 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Mon Sep 18 12:18:14 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:2) -...
Mon Sep 18 12:18:12 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:10) ...
Mon Sep 18 12:16:03 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:2) -...
Mon Sep 18 12:16:02 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A...
Mon Sep 18 12:15:00 2017 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A...
Mon Sep 18 11:56:26 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Mon Sep 18 11:55:39 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:2) -...
Mon Sep 18 11:55:37 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Merci,
Depuis quelques semaines, j'ai ma connexion internet se coupe et je sais donc plus accès à internet mais sur le modem Technicolor, toutes les Led sont vertes. Ce problème arrive tous les 2 à 3 jours, même avec une connexion Ethernet branchée directement au modem, pas moyen de se connecter ni au moden ni à internet.
voici la liste des événements SNMP
Priorité Description
Tue Sep 26 12:40:18 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Tue Sep 26 12:39:29 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:2) -...
Tue Sep 26 12:39:29 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A...
Sun Sep 24 14:58:28 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun Sep 24 14:57:39 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A...
Fri Sep 22 17:28:17 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Fri Sep 22 17:27:27 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:5) -...
Fri Sep 22 02:58:46 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:N/A)...
Thu Sep 21 22:16:01 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Thu Sep 21 22:15:13 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:2) -...
Thu Sep 21 22:15:12 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 1 (Side-Band Channel:N/A)...
Tue Sep 19 02:51:50 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:10) ...
Mon Sep 18 12:19:02 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Mon Sep 18 12:18:14 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:2) -...
Mon Sep 18 12:18:12 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:10) ...
Mon Sep 18 12:16:03 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:2) -...
Mon Sep 18 12:16:02 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 52 (Side-Band Channel:N/A...
Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A...
Mon Sep 18 12:15:00 2017 Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A...
Mon Sep 18 11:56:26 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Mon Sep 18 11:55:39 2017 Notice (6) WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:2) -...
Mon Sep 18 11:55:37 2017 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC...
Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4
Merci,
Solution acceptée
Thibault
Officiel VOO
•
5.4K messages
il y a 7 ans
Pouvez-vous déjà tenter la solution proposée par milkl ? Je transfère également votre demande vers le service concerné afin qu’ils reprennent contact avec vous rapidement à ce sujet.
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cosmos1999
Expert
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5.8K messages
il y a 7 ans
Pourriez-vous poster les niveaux d'installation de votre modem afin d'avoir une idée de la qualité de votre ligne ?
Voir lien ci-dessous pour la procédure.
https://forum.voo.be/trucs-et-astuces-internet-21/tuto-verifier-les-niveaux-du-modem-2877
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wushiaojie
Promeneur
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5 messages
il y a 7 ans
Voici les niveaux :
Canal Descendant
Canal Statut de connexion Modulation ID du Canal Débit Symbole Fréquence Alimentation SNR
1 Connecté QAM256 4 6952000 -0.9 dBmV 39.6 dB
2 Connecté QAM256 1 6952000 -0.4 dBmV 39.7 dB
3 Connecté QAM256 2 6952000 -0.3 dBmV 39.8 dB
4 Connecté QAM256 3 6952000 -0.5 dBmV 39.7 dB
5 Connecté QAM256 5 6952000 -1.9 dBmV 39.3 dB
6 Connecté QAM256 6 6952000 -3.5 dBmV 38.3 dB
7 Connecté QAM256 7 6952000 -4.4 dBmV 38.0 dB
8 Connecté QAM256 8 6952000 -4.8 dBmV 37.6 dB
9 Non connecté Inconnu 0 Inconnu 0.0 dBmV 0.0 dB
10 Non connecté Inconnu 0 Inconnu 0.0 dBmV 0.0 dB
11 Non connecté Inconnu 0 Inconnu 0.0 dBmV 0.0 dB
12 Non connecté Inconnu 0 Inconnu 0.0 dBmV 0.0 dB
13 Non connecté Inconnu 0 Inconnu 0.0 dBmV 0.0 dB
14 Non connecté Inconnu 0 Inconnu 0.0 dBmV 0.0 dB
15 Non connecté Inconnu 0 Inconnu 0.0 dBmV 0.0 dB
16 Non connecté Inconnu 0 Inconnu 0.0 dBmV 0.0 dB
Canal Montant
Canal Statut de connexion Modulation ID du Canal Débit Symbole Fréquence Alimentation
1 Connecté QAM32 4 5120 Ksym/sec 37.2 dBmV
2 Connecté QAM32 1 5120 Ksym/sec 35.8 dBmV
3 Connecté QAM32 2 5120 Ksym/sec 37.3 dBmV
4 Connecté QAM32 3 5120 Ksym/sec 37.3 dBmV
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mikL
Top Expert
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3.6K messages
il y a 7 ans
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wushiaojie
Promeneur
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5 messages
il y a 7 ans
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Thibault
Officiel VOO
•
5.4K messages
il y a 7 ans
Avez-vous trouvé une solution à votre souci ? Avez-vous bien été recontacté suite à mon dernier message ?
Une bonne soirée,
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wushiaojie
Promeneur
•
5 messages
il y a 7 ans
Suite au Reset Factory cela s'est bien passé quelques jours mais dimanche soir vers 2:30 j'ai eu une déconnection et cela a duré jusque qu'a ce que j'aille redémarrer le modem.
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Thibault
Officiel VOO
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5.4K messages
il y a 7 ans
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