Very slow internet : download speed around 3mb/ps by Wi-Fi and Cable

Hello, my internet is very slow for few days now, getting download speeds around 3mb/s (cable/wifi).
I have an unlimited plan.

I have reset the modem to factory settings but still the same. No one on the phone speaks english apparently.

5 commentaires

Niveau d'utilisateur 7
Badge +12
hello the levels are not good and abnormal I think you need a technician
Niveau d'utilisateur 6
Badge +8
Hi Donzoolo,

I'll transfer your request to the department concerned. I'll get back to you as soon as I have information.

Best regards,
Hi Francois, thanks for looking into this. Looking forward for more info.
Niveau d'utilisateur 6
Badge +8
Hi donzoolo,

I see the you had an intervention and that everything is in order :)

I will close this subject.

Best regards,


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