No internet in 1040 Evere

No connection since yesterday : ( Router works fine but there's no access to the internet. Is this a problem on Voo side?

2 commentaires

Niveau d'utilisateur 4
Badge +5
I’m sorry for this problem. I’m here for help you 🙂
Have you ever done a Speedtest? If yes, Are the tests done by wired or wifi?
Is the modem well located where it will flash with red leds?

Have you noticed other dysfunctions such as a jerky Tv picture?

Did you also ask your neighbors to see if they noticed the same problems...

Wishing you an excellent evening,
Niveau d'utilisateur 7
Badge +8
Hello @Crazyboii

The customer number you entered in your profile is not correct. If your problem is still present, can you modify it, or send me a private message with your complete address?