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No Internet connection Ixelles - 1050


Hi,
I have voo wahoo subscription. I don’t have internet since morning.Can anybody here assist me to resolve the issue.

Also I am facing major internet speed issue since 2 weeks
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Meilleure réponse par StephanBenchmark 27 février 2019, 10:29

@Cedric

Here all is stable again since yesterday afternoon
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8 commentaires

Niveau d'utilisateur 7
Badge +12
Hi,

There are no official the Sunday so you need to wait monday or you can also phone to the support (078/ 50 50 50 till 21h30 every days).

If you wait help from one official here on the forum, you need to write your Customer number in your profile
@Cedric

Here all is stable again since yesterday afternoon
Niveau d'utilisateur 4
Badge +4
Hello @utsav1521,

We'll analyse your connexion and contact you by private message, don't worry. ☺

Have a nice day !
Niveau d'utilisateur 4
Badge +4
Hello @StephanBenchmark,

Please, let me see your customer's number in the settings of your profile. I'll check your Internet connexion. 😉
Niveau d'utilisateur 4
Badge +4
Dear @StephanBenchmark,

According to the customer's number you send me by private message, there is a general disruption of services in your area. Don't worry, our teams are working on a quick resolution. ☺

My colleague will come back to you in a private message about this subject.
Niveau d'utilisateur 4
Badge +4
Hello @utsav1521 and @StephanBenchmark,

Do you have any updates ? ☺
Niveau d'utilisateur 4
Badge +4
Thank you for the reply @StephanBenchmark ! 🤓

Have a nice day.
Hi,
I have voo wahoo subscription. I don’t have internet since morning.Can anybody here assist me to resolve the issue.

Also I am facing major internet speed issue since 2 weeks

Hi

Did they solve this I also have problems with my Professional subscription flapping every 2 to 10 minutes in Ixelles. It is not possible for me to get through to the helpdesk I either get disconnected or they hangup the phone.

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