Netgear modem doesn't do PAT


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  • 7 commentaires
Hi,

I need to be doing Port Address Translation but my Netgear modem doesn't allow that. According to https://forum.voo.be/ma-connexion-internet-17/redirection-pat-port-address-translation-et-nat-supportes-sur-le-modem-voo-4794 I can request replacement of my Netgear modem with a Technicolor modem.

Is the price for that still 50 Euro (including installation by one of your technicians) and what is the official process for starting that replacement?

Thanks in advance!
Frank

4 commentaires

Niveau d'utilisateur 6
Badge +8
Hello PA9A,

We can change your modem. This will be free of charges.

I believe Antoine reached you by private message. Is that correct ?

He is on holiday for now, so I'm taking his subjects over. Can you send me your phone number by private message ?
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Hi Lionel,

Thanks for the reply!
I haven´t seen a PM from Antoine ... let me check again.
But I will sent you my phone number by PM.

Thanks!
Frank
Niveau d'utilisateur 7
Hi @PA9A,

I was away last week, I've sent you a PM on monday, when I came back 🙂
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Hi Antoine and Lionel,

Sorry for my late reply. I was away for a couple of days.

I might have found another solution to solve my problem without the need to change the modem. Should be solvable with a VPN connection. We'll be testing that this weekend. I suggest we 'close' this ticket for now. In case the VPN doesn't work, I will contact you via a PM for replacing the modem.

Thanks for your support!!

Kind regards,
Frank

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