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Internet down in 3790 Voeren ...


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Hi,

Since about 2 hours, the internet is down in Voeren.
I have already switched the router off and on.
I have also reset the router (toothpick in the reset button on the back/bottom of the router).
Same issue.
The LED with the down arrow keeps blinking, the LED with the up arrow is OFF and no connection.

I have also disconned and reconnected the power to the small grey box.

Please help!

Thanks in advance!
Frank
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Meilleure réponse par PA9A 26 juin 2018, 11:14

Just called the technical dept in my best French ... seems to be a general outage for the whole region here and they are working on it. Estimation of the fix is about 14:30.

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Oh, and my telephone and TV also do NOT work ! So it is a complete outage 😞
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Just called the technical dept in my best French ... seems to be a general outage for the whole region here and they are working on it. Estimation of the fix is about 14:30.
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Hello PA9A,

There is indeed an outage at the moment in you neighborhood. Sorry about that. 😞

Our technical team is already on the spot.

Everything should come back in the afternoon by itself, you don't have to do anything but wait.

Thanks for your understanding !
Niveau d'utilisateur 6
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PA9A a écrit:

Just called the technical dept in my best French ... seems to be a general outage for the whole region here and they are working on it. Estimation of the fix is about 14:30.



It seems we've crossed our messages. I was 4 minutes too late. 😉

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