Impossible de trouver ce que vous cherchez ?
Officiel
Accepté
Sans réponse
Filtres avancés
Résultats de la recherche (1K)
Hi Onur, I just took care of the cancellation of your mobile subscription to avoid any unnecessary bills in July.
Cancellation of my mobile subscription
Hello,I cannot cancel my mobile subscription by using myVoo and the contact form throws ERROR 500 all the time. Please contact me via my email address as I am no more in Belgium.
Problème
Hi @Ladbell , Don't panic, they have implemented some changes in myVOO and the bill will appear at some stage. Just to give an example, mine appeared on the 18th of December instead of the usual 8th or 9th of the month.
Customer service in English?
Hi, i wanted to cut my service with voo but instead their increased my cost. I have called them several times to ask question but they don’t seem to have anyone working there who can speak English. Could someone help me on what do i need to do to cancel the service? Many thanks for any help!
Problème
Constant Internet outbreak
Internet outbreaks lasting couple of days now. It is unbelievable that there is no any announcement on what is going on and that it takes so much time to fix this. This issue is leaving a significant number of people without the internet which means without tv, emails, access to the bank accounts an
Problème
•
Ma connexion Internet
Hi both,wow, crazy response times! You're both right of course, the ip on the voo config shows 10.xx and not 149.xx. I had never heard of "CGN" before, thanks for the TIL. I'll take up contact with Voo *shudder*.Thanks!edit: I marked the first answer
Opening port does not work (linux)
Hi all,please feel free to answer in French, my reading skills are ok, my writing skills poor to say the least.I've been trying to open a port on my machine to the outside world but I can't get it to work. Some info: OS: Linux Mint (17.2 Rafaela) Voo Netgear router in router mode. Cabled connection
Question
@roylion15 Sur un certain jeux , exemple league of legends , Valorant, world of Warcraft. de temps en temps R6 avoir un ping de 50 Sur League of legends ce n'est pas tres appréciable :S " Mtn sa reste
problème de Ping dans divers jeux.
Bonjour, cela fait mtn depuis quelque temps que je suis passé a Giga boost ( 947.29 DL et 20UP) que je suis très satisfait . mais voila j'ai quand même un soucie de ping je varie entre 30 et 50 étant fibré je trouve sa pas normal , alors j'ai contacté plusieurs fois sur
Problème
Hello Speed updates always take place on the first of the month following the opening of the zone or the passage of the technician. Also you confuse Gigabits and megabits The old speed is 500 Mbps/20 Mbps that should be updated to 1 Gbps/20 Mb
GIGA is available at my adress but my speed was not updated
Hello folks, I've subscribed to voo GIGA and back then the 1Gbps was not available at my address. I took the 500Gbps download and 20Gbps upload then and was informed that once my area is covered my speeds would automatically be updated. Recently I've checked and seems like my area is now covered. U
Problème
Solution acceptée
Pas de connexion Internet
Cher, depuis hier soir (19/11/2019), je n'ai malheureusement plus accès à Internet à l'adresse de mon domicile (1150). Peux-tu m'informer s'il y a un dysfonctionnement général ou si le problème ne m'affecte que? J'aimerais également recevoir une identification jusqu'à ce que ce problème soit résolu
Problème
•
Ma connexion Internet
Solution acceptée
Modem is not working…
Dear, Hello, Voo experts, I need your help. my modem is not working suddenly… light of @: green light of ! : green However, light of Wi-Fi does not turn on… Could you please advise me how to fix this problem? Should we change the modem? Your advice is very much appreciated. Thank yo
Problème
•
Ma connexion Internet
Internet connection
Hi, i have terrible connection since the morning. I switched on and off my box, still no improvement. Is it because of the works of this morning? Any help?
Problème
•
Ma connexion Internet
Hi Megan E, On our side, roaming is already activated. Can you check the settings of your phone? Roaming data may not be enabled. :)Also, in roaming, you are limited to 60 minutes of calling, 60 SMS and 200 MB of data per day. If you want to use more
Turn on Roaming
How to activate roaming? When I go to France, my data disappears because my roaming is disabled. We live near the border, so I often go to France and the UK and I need access to data. Thank you in advance for your help!
Question
Problem With Activation of VOO Sim Card
I made an application to move my number from Orange to VOO. My Orange account was prepaid account. I clicked on the Activate SIM Card link on 28 April. Yesterday my Orange sim card was deactivated. And my VOO Sim Card is not activated yet. So I do not have any active sim card until yesterday. My q
Question
•
Mon numéro mobile
Solution officielle
Hallo @De Bie, Ik weet niet zeker of ik je vraag begrijp. Ik zie dat je geen klassiek abonnement hebt. Ik betwijfel of ik je kan helpen via de sociale netwerken of het forum. Neem contact op met de VOO Carrier service.Op: 04 266 42 00 Of per e
nieuwe purchase order nummer communiceren
Naar waar mag ik nieuwe purchase order nummer communiceren. Ik tracht jullie telefonisch te bereiken maar het klantnummer op mijn facturen wordt in jullie telefonische begeleiding niet aanvaard. Jullie gebruiken een oud PO nummer en dan loopt de betaling mis;
Question
Solution acceptée
Hi, Normally, the speed is automaticaly updated on the first day of the following month after the request, activation of the real giga or replacement of the modem. If not yet done, please putt your customer number in your forum profile, the officia
GIGA is available at my adress but my speed was not updated
Hello folks, I've subscribed to voo GIGA and back then the 1Gbps was not available at my address. I took the 500Gbps download and 20Gbps upload then and was informed that once my area is covered my speeds would automatically be updated. Recently I've checked and seems like my area is now covered. U
Problème
Ok mais vous ne répondez pas à toutes les questions. Avez vous vérifié le point 1 qui est le plus important, dans le modem pour avoir l’ information sur votre IPV4 privée ou publique ? voici les ports à ouvrir si nécessaire Ports Requ
Aide pour ouverture de port sur le modem
Bonjour, j'aimerais si possible avoir un type de nat ouvert sur les jeux vidéos (je suis sur pc) Pouvez vous faire quelque choses ? Merci à vous !
Question
I just updated, you can pull the info out of my profile please. Would be of great help to resolve it..: even during my profile update , it went down twice.
Pathetic internet disruption
I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so
Problème
Ok, so finally I have new modem installed and it’s working as of now. Old modem has been swapped the shop ( point). Plz let me know in case of any issues:
Pathetic internet disruption
I have been experiencing pathetic experience with VOO internet since last week where internet goes down all of a sudden. After sometime it comes back again but damage is already done during the outage. This is so frustating and embarrasing especially during office meeting where you are discussing so
Problème
Hello Probably you need an update (manual) of the modem profile. Generally, this happens automatically but sometimes you also have to wait for the first day of the following month. 🤔
Gigamax - how many people actually achieve it ?
Hi, How many people actually get close to the advertised Gigamax speeds ? You see lots of complaints in the Forem but maybe the happy people never post :) My contract says 1000/20 and the best I ever get is about 400/20 Channel162 OFDM is present and locked. Technicolour modem in bridge mod
Question
Hi Leib, Can you perform an electrical reboot of the VOOcorder? For the CI+, could you do a new channel search? I am of course still available. Have a nice day.
Image/Sound Unsynchronized in ARD
Since a while I notice that the image and sound for the German ARD channel is often unsynchronized: quite annoying if you see someone talking and the lips don't move in sync with the sound. I have tested it with two different TVs, and other channels seem to be OK, so I reckon the problem must be
Question
Welcome Jon,Je te souhaite la bienvenue dans l'équipe, je suis ravi de recommencer à travailler avec toi.
Nicolas O
commenté
il y a 4 mois
vers la conversation :
0
Jonathan, votre nouvel officiel VOO
Bonjour la Communauté ! Je me présente en deux mots, je suis Claudy Foc... heu non, je suis Jonathan : nouvel Officiel VOO, âgé de 36 ans ayant travaillé 7 ans au Service Technique de VOO et presque 8 au Service Administratif. À la base, je suis Technicien Informatique de formation. Je suis
Article