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No Internet After Initial Installation

Good day, I have been on the help line for more than an hour with still no assistance. After my initial VOO setup installation the technician guaranteed active internet in 3 hours. It is well past 24 hours and we are still without internet. What is the next steps as here is absolutely now active

Problème

14

1

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Solution officielle

Erreur 8401 Sorry the restart TV is no longer available

Bonsoir à tous,Quand je séléctionne "redémarrer" sur la box Evasion, pour visionner une émission dont j'ai raté le début,je reçois à présent une erreur 8401:"Sorry, the restart TV is no longer available for the curent program."La box est configurée pour le français et le disque dur est rempli à 60%U

Question

203

4

0

No connexion

Bonjour, Mon réseau WiFi s'est coupé et depuis seul le voyant Power et wifi sont allumés et le voyant DS est clignotant. J'ai essayé de rallumer plusieurs fois et ça fait toujours ça. Et je n'ai donc plus du tout internet. Modem Technicolor Auriez-vous une

Problème

50

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Again 4 hours no internet in Ixelles - 3rd time this week!!!

Hello, this is the 3rd day this week where we have no internet - it was already out on for several hours (!!!!) on Tuesday, Thursday and now again today. This seems to be a structural problem, what is going on? If this continues have to go back to my previous provider. Please get in touch!

Problème

24

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Solution officielle

No internet

My modem is connected but I do not have any internet access. I have been on hold now for over 4 hours and am getting very frustrated. What is wrong with my internet?

Problème

40

2

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No internet chez moi il y a une semaine.

Good afternoon, I inform you that there is no internet since last Thursday (one week ago). I am really tired of talking to an automatic VOO operator every time I phone VOO to know what is happening. Could anyone tell me what is the real problem? Is there a mitigation plan planned by VOO to overcome

Problème

93

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Modem shows orange light and wifi connection says No Internet - problem for 2 months

Modem shows orange light and wifi connection says No Internet, problem for 2 months, technical support unable to solve this issue as well. Any help would be much appreciated. This has been very annoying. I am thinking to move to another provider.

Problème

27

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No internet!

Tres mauvaise connection. Le wifi est bon, ptoblem dans le Voo router. URGENT!

Problème

43

2

0

Solution acceptée

No internet connection

Good evening, I have lost internet connection today around 3:00 p.m. (Evere) Are there any maintenance in progress or it is a local issue?  Kind regards

Problème

35

3

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No wifi

Good morning. Since 10:00 today I don't have internet connexion. Casteau Mons

Problème

18

1

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Solution acceptée

no internet since 20.44

Hi there - I’m away from home and a Freind is staying in my apartment. The internet has been out since 20.44 this evening. Is there anyone at voo who can investigate?   thanks in advance

Question

21

10

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Solution acceptée

No Internet this 19/03

No internet since I woke up this morning (6am), rebooted, checked cables etc. Any issues going on?

Problème

60

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No internet connection

I was using the internet and suddenly it turns off. I tried to turn off and on many times but still without internet. was using the internet and suddenly it turns off. I tried to turn off and on many times but still without internet.

Question

13

2

0

No Internet Connection

Hi,We are currently cut off of the internet (Brussels, 1060) and it seems to be that the router is unable to connect to the internet. Reboot, restoring factory settings and change of IP has not solved the problem. Customer No: 21931743Could you kindly help out - urgently needed for work!Thanks in ad

Problème

74

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I have no internet connection for two days during weekend

My name is Tuğrul. As of 12nd Feb. I have no internet connection. I have tried to speak customer service to inform them and find a solution but customer service staff have not helped me so far. Because I dont speak French they dont help me. There is a problem regarding internet connection but there

Problème

31

1

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Solution officielle

No internet+TV at home again

Good afternoon, I inform you again that there is neither internet nor TV at home. A week ago we were without internet for nine days. I am really afraid of this. I just called VOO service but I didn´t understand the answering machine. Could anyone give me more information? We are trying not to

Problème

29

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No internet and disconnection

​​Router keeps losing internet. Router is very hot. Reboot fixes it but keeps happening.​​

Problème

71

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No internet 1050 ixelles

J'ai un problème avec mon internet. Le voyant internet de mon modem clignote en rouge. Je suis dans la zone 1050 Ixelles, près de la gare du Germoir. Je travaille à domicile et j'ai besoin d'internet. Mon français n'est pas très bon (j'utilise translate pour ce texte). Que dois-je faire ?

Question

25

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No internet connection

The modem is not connected to the internet from 1 hour ago. Tried restart but doesn't work.

Question

27

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No internet at Ixelles

Hi, internet is again gone in Ixelles. I work from home since March and am super annoyed with internet quality and I am paying 100 euro for this pack.

Problème

41

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