I have no internet connection since Friday. I sent an technical assistance request by using Voo Assistance but there is still no answer. Its been 4 days and I still dont have internet connection. I tried to reset the modem several times but internet light is still red and there is no internet on lin

Bonjour depuis vendredi en allumant la TV, il y est indiquer No Signal.Est ce le réseau?

Dear support, My modem turns on but it doesn’t connect to the network. Yesterday I wrote the problem in the Messenger channel and no answer. Then I went to the store at Chaussée d'Ixelles to report it and they scheduled a visit for the same afternoon. Nobody appeared though. It is unfair to pay r

Hello, I live in Evere and there is no internet connection. It keeps blinking red. Is there an outage?

Hi, I haven’t had internet connection for 3 days. I have reset and followed all possible steps to fix the issue on my own, and I still do not have internet connection. Wi-Fi light is on but internet connection light is not please HELP!!! I have called voo numerous times and absolutely no one can he

Bonjour ,Je n'ai plus sur 55 (Déplacée en 11 ) la chaine régionale No télé par contre toutes les chaines fonctionne , j'ai même Télé MB en 57 . affichage a l'écran :"Imposs.afficher services CI Vérifier que le Module fonctionne correctement ."C'est normal ?Bonne journée .

No internet at home and no answer from Voo. A few days ago, we were 10 days without internet. Yesterday a new general problem and, of course, no internet again. Will we be without internet ten days or even more? Maybe this time the record will be broke. Please, I need to know what is the problem. So

All day there is no internet, we are working from home and are using data. Any solution?

Hello, it seems that there is no internet connection in Ixelles, the modem shows that it has wifi but i cannot connect to the internet. Can you please let me know if there is an internet outage in the neighbourhood? Thank you

Hi , since this morning there is no internet in Ixelles- it was back for about 40 minutes around 12:00, and since 12:40 it is gone again. Any advice? this is now 3rd time in about 3 weeks. What is the matter? 

I inform you that there is no internet at home since last Thursday. I am currently using my VOO mobile as a router as a mitigation measure but I am running out of data. Could you provide me more free mobile data? I just requested this to VOO but they told me I had to pay.

Just came back from travel, and no internet…. I have GIGA, located in 1150 WSP and this is the third or fourth time this happens…….absolutely unacceptable when your work depend on it. Usually during a week connection cuts once or twice for 15-20 min. but now there is nothing. This is all in all a

Hi, since today at midday there is no internet connection at my area, with postcode 7034. My neighbours with VOO have the same problem. Is there any kind of problem on the network? How long can we expect this to go on?

Hello, again, we have no internet in Ixelles- last time it was cut on Friday for several hours. What is going on and when will it be back?

Hello,It’s been weeks now since I started losing internet signal on daily basis and frequently enough to make it impossible to work from home. I’ve called technical service on numerous occasions and had 2 technicians come to my home to try and fix it. Unfortunately, all they did was to change a mode

There is no internet connection since 10:45 am. i have tried restart, reconnect multiple times. I tried reaching customer call but they were cut the call because my French is not good. 

Good morning, there is no service (internet, TV, phone landline) at our home this morning. Teleworking and tele-schooling not possible. We are getting an error message indicating signal fluctuations. Please call ********* for emergency support. Many thanks, Dietmar Krissler