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Invoice

I need support with my invoices, I'm getting lost with the portal. Is there anybody that can help me with that? Thanks

Question

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Solution acceptée

How to receive the activation code for myVOO account?

Hello, I am a new VOO customer since today. It is possible to send a message to myVoo account mandatory and I have not received an invoice and I have

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il y a un an

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il y a un an

Question

11

4

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Invoce Payment options

Good morning everybody,Why VOO is not (yet) accepting online payments for the invoices? It would be nice to have PayPal or similar forms of online pay

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il y a 4 ans

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il y a 4 ans

Question

36

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This invoice concerns the refund following the error of the cancellation. Normally, there is no amount that should be taken by Zoomit and you should not receive any more in the future :)

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il y a 2 ans

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Résiliation VOOmobile - déménagement à l'étranger

Nous somme démanger a létrangers le 12 Julie. Jais résilier ma VOO mobile numero plusieur foirs. Dans la site web, par émail et par contacter le serv

Question

Can somebody look at this? Thanks!

Hello,I know these are difficult times for everybody. But I have asked since last week to cancel my mobile phone subscription through tickets starting

 publié 

il y a 3 mois

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il y a 3 mois

Problème

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Hi Dona, Sorry for the late answer. There was actually a bug with your discount. I have just corrected it. You can therefore pay 38.94€. :) Please come back to me if this happens again on your next invoice ! PS: I have grouped your 2 topics to

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il y a 2 ans

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Upgrade from Toudoo to Wahoo

Bonjour, I am currently subscribing to Net Toudoo (75Mbps, 100GB), and would like to upgrade to Net Wahoo (125Mbps, Unlimited). My question is what i

Question

Solution acceptée

Hi jeffbruno87, When you where at VOO store earlier today, did you received all the information in order not to lose your number ? Your 106.68€ payment is well received but the bank has not indicated a "structurated communication". It is a system

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il y a 3 ans

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Problems with payment VOOmobile

I am considering a cancellation of my services because I paid my VOO Mobile bill in August but the money was never sent to my account. I have been int

Question

You have requested the cancellation of the October invoice. Does this mean that I shall refuse the following payment:

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Résiliation VOOmobile - déménagement à l'étranger

Nous somme démanger a létrangers le 12 Julie. Jais résilier ma VOO mobile numero plusieur foirs. Dans la site web, par émail et par contacter le serv

Question

Dona : I have sent your situation to the department concerned so that it can correct this problem on your invoices . :)

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il y a 2 ans

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Upgrade from Toudoo to Wahoo

Bonjour, I am currently subscribing to Net Toudoo (75Mbps, 100GB), and would like to upgrade to Net Wahoo (125Mbps, Unlimited). My question is what i

Question

HelloThe price of certain subscriptions increasedThis also concerns new subscriptionsCustomers were informed on invoices for the month of 05/2017

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il y a 3 ans

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Increase in my bill : 26.95€ instead of 24.95€

Hi, I have a contract for internet package "toudoo". I have been charged 2 euro more each month since July (26,95 instead of 24,95). I am wondering wh

Question

Hello debrecenisrac42, The sending of your invoices has been changed to paper since December 3. The ebilling mode is no longer active. Do you want to reactivate it? :relaxed:

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il y a un an

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Myvoo : I love you but you're weird

Hello again, The good news is, we finally get the checks as intended... the bad news, two crucial ones are missing. Since the client (my mother) pay

Question

Activation code (code d'activation)

I need to find my activation code, in order to register at MyVoo, and in order to pay my bills. I have not received any invoice, hence I do not know

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il y a 3 ans

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il y a 3 ans

Question

10

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I can't send you a document indicating that the cancellation was done in September because it was done in October. But I asked for the correction of the October invoice. You can therefore refuse the payment in zoomit :)

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il y a 2 ans

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Résiliation VOOmobile - déménagement à l'étranger

Nous somme démanger a létrangers le 12 Julie. Jais résilier ma VOO mobile numero plusieur foirs. Dans la site web, par émail et par contacter le serv

Question

Dona : I have sent your situation to the department concerned so that it can correct this problem on your invoices . :) Thanks Marie S. Since the bill deadline approaches, should I pay only 38.94 as usual?

 commented 

il y a 2 ans

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Upgrade from Toudoo to Wahoo

Bonjour, I am currently subscribing to Net Toudoo (75Mbps, 100GB), and would like to upgrade to Net Wahoo (125Mbps, Unlimited). My question is what i

Question

Hello debrecenisrac42, There are still two outstanding invoices. You can view payment information from your myVOO account. :relaxed: Don't forget the different ways to pay your checks.

 commented 

il y a un an

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Myvoo : I love you but you're weird

Hello again, The good news is, we finally get the checks as intended... the bad news, two crucial ones are missing. Since the client (my mother) pay

Question