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To disconnect my voo phone

As I left belgium, i would like to disconnect my phone 0455 11 55 98.. I don't know what to do... I called the number and never picked up.

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21

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Solution officielle

Service disconnection request

Bit of story Below - Summary Can someone please acknowladge that my disconnection request has been taken up and service and charging stopped ASAP. Storyline- a) Internet started to get patchy starting this month. b) Frustated tried calling customer care - no success. c) decided to disconnect VOO

Question

143

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Boot++ par 2 minutes

Par 2--5 minutes Box Evasion disconnect signal TV et restart avec Boot++  ca continue. Horrible.

Problème

49

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Thank you Christophe. Please proceed with disconnect and cancel subscription. Ok to get billed till end of month

 vers la conversation : 

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To disconnect my voo phone

As I left belgium, i would like to disconnect my phone 0455 11 55 98.. I don't know what to do... I called the number and never picked up.

Question

I would like to disconnect my internet connection and tried calling the Voo customer care was not able to talk to them as they speak only French. I will leave the country by 13th Sept 2023. Let me know how to proceed

 vers la conversation : 

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Service disconnection request

Bit of story Below - Summary Can someone please acknowladge that my disconnection request has been taken up and service and charging stopped ASAP. Storyline- a) Internet started to get patchy starting this month. b) Frustated tried calling customer care - no success. c) decided to disconnect VOO

Question

Solution acceptée

Disconnected Internet this morning

I have reset my router but still not connected to the internet. Is there an issue with VOO at the moment?

Problème

56

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Disconnecting

Cher service client VOO,Je me permets de vous adresser ce courrier pour vous faire part de mon mécontentement concernant l'installation récente de mon accès internet. En tant que nouveau client, j'ai fait appel à vos services pour une installation de la connexion à mon domicile. Malheureusement, dès

Problème

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To help verify this is not the problem, disconnect the power from the back of the modem and router. Once disconnected, wait 10-15 seconds and then reconnect the power. Édit modérateur : des commentaires présents dans ce sujet ont été édités/effacés

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Internet Connection NOT WORKING

MY VOO internet is not working since a week and I have been trying to reach the customer care but no response provided. I feel the service provided by VOO is PATHETIC and does not meet the customer demands at all. There is no call back or a response on the multiple contact forms posted repeatedly.

Question

No internet and disconnection

​​Router keeps losing internet. Router is very hot. Reboot fixes it but keeps happening.​​

Problème

71

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Thank you for the clarification, I have tried calling  ​​04/2664114 multiple times but could not connect Also i had requested callback using app (2 times) but still  not received any call on scheduled time. Please do the needful, I

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Termination of phone service

Hi, I have already submitted few tickets on my phone number usage and wanted to cancel or terminate your phone service. I have also scheduled call last week but I did not receive call from Voo. I wanted to cancel the Voo phone service, since your changing on top of internet.  Initially y

Problème

Internet not working

The internet connection is not working since this afternoon. I have the red light (@) flashing. I tried to disconnect and reconnect the cables multiple times and to restart the modem 3 times with the same result. Is there a problem in my area or with my connection?

Problème

76

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I can not connect to my company VPN since last week.

Hi, since last week i can no longer connect to my company VPN. I am connected to the VOO router via LAN cable. My companies IT department has reviewed and all my computer settings are OK and the VPN server is up. So then we disconnect the LAN cable to the VOO network and tried via mobile network (

Problème

156

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Internet not working - working from home

Hello, as i don't speak French, the phone number for the Voo customers doesn't help me as i dont understand a thing (i tried).I have a problem with the internet, i don't have any connection and i need to work from home, for now i restarted my router more than 5 times and tried to disconnect the wire

Problème

92

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Solution acceptée

Hello I’ll answer the first two questions 1) the function of dhcp reservation is always present, but the interface different, I will post a capture later to explain you (when i’m at home) 2) the old modem , you can drop it off at the recyparc o

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buy a mobile phone with a Data Option

I currently have 4 mobile subscriptions. In January a bought (for me personally) a mobile phone online by choosing to pay a Data Option for 24 months and paying a small down payment. Now I would like to to the same for two other numbers (for my kids) but no matter what device I select, I am redir

Question

Hello @VenkatChandrasekaran, After checking, your modem's readings and signal are correct. I don't see any remote disconnection. Could you tell me these disconnections are noted in cable or by Wifi? Is your modem correctly placed upright and out of

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Wifi going down frequently

Hi, I live in Ixelles. Recently i received a new modem. The wifi is getting disconnected frequently for the last 2/3 days. The light above the Wifi button keeps flickering and its not stable. Thanks, Venkat C K

Question

My internet connection is down (red light in @ symbol of the modem)

My internet connection has been down for hours. The led light in the "@" symbol of the modem is blinking red. Tried to go on the modem setup and it says that the coax connection is disconnected. I checked the coax cable and it is properly connected on both ends (modem and amplifier), I tried disconn

Problème

257

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Solution acceptée

Soucis de déconnexions de l'internet aléatoires

Bonjour, J'ai des problèmes de connectique internet intermitant et assez ennuyeux avec mon vieux Technicolor.Le symptome c'est que des connexions ne s'ouvrent pas, genre Twitter n'arrive pas à charger un tweet ou une image,cliquer sur une news et la news n'apparait pas. Quelques refresh plus tard

Problème

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Hello @Nicolas O Thank you for the quick reply. I tried all of those settings. Sometimes phone connects to the network but after a few seconds, it disconnects, and "No Service" on the status bar. I have another e-Sim activated on my phone. Anothe

 commenté 

il y a 1 an

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Network call/messages problem.

Hello, On 10/1/23. we started using a VOO subscription. I had a problem with the sim card activation for the first time, somehow I managed to activate it on my iPhone SE(2022). Everything worked fine until two days ago when my phone could not connect to the network. Sim card working just fine on my

Problème

Bonjour, Du côté de Voo, ils ont fait une manipulation à distance sur mon modem (je ne sais pas laquelle) et il a redémarré à 15 h 15. On m'a demandé de tester et, si ça n'allait pas mieux, de redémarrer électriquement le modem. Je me suis connect

 commenté 

il y a 8 ans

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Déconnexions toutes les huit heures au moins, en wifi et en ethernet

Bonjour, Lors d'une intervention le 31/05/2016 pour des problèmes avec mon (ex-)Voocorder, le technicien m'a proposé de remplacer mon tout vieux modem (pas encore wifi, j'avais un routeur perso pour le wifi) par le tout dernier modem de Voo. Depuis, j'ai régulièrement des déconnexions, que l'ordina

Problème