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How can I find my Contract ?

Hiw can I find my contract online?

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

Solution acceptée

Contract cancellation

There are more then three weeks no Internet at our home untill today(27/11/2018), we aksed two times technical come for repairs but no of them fixed t

 publié 

il y a un an

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Last response by 

il y a 8 mois

Solution acceptée

Cancel the contract

Hello, i want to cancel my contract because i'm not leaving anymore at Belgium. The first week of this month i called to the written number to do it,

 publié 

il y a 4 ans

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Last response by 

il y a 4 ans

why my contract has not been canceled??

I twice sent the form to cancel the contract and I did not get an answer. why?

 publié 

il y a un an

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Last response by 

il y a un an

Solution acceptée

Cancellation of my internet contract

Hi, I tried to call Voo several times to cancel my contract for Internet connection. Unfortunately no one was able to speak English at those times.

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Solution acceptée

Termination of contract : Moving out of Belgium

Hello, as I don't speak French/Dutch I find it impossible to talk to someone in English on the phone. I'm moving out of Belgium soon and I'd like to t

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

Solution acceptée

Why does my final bill assume a later end of contract date?

I moved abroad at the end of September. I sent my demand for stopping my contract at the end of September. I was asked to provide evidence of moving a

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Solution acceptée

My internet is not working since I changed to the Wahoo contract

Dear all I had the Pack trio contract for almost 3 years and everything worked perfectly fine. However, since 2 weeks ago, I changed to Wahoo and sud

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Contract modification request and I received "Nous avons bien reçu votre demande de résiliation"

I sent a request for information regarding the modification of my actual contract from the 1st of July when the new prices will be in place and I rece

 publié 

il y a 4 ans

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Last response by 

il y a 4 ans

Cancelling Voo contract

Hi, I’m going to be moving house at the end of January and I want to cancel my Voo TV and internet subscription. I’ve noticed that other people have

 publié 

il y a un an

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Last response by 

il y a un an

Solution acceptée

Internet and tv contract cancelled by mistake

please help - English only if possible? i recently wrote a letter to voo to cancel my mobile contact but they cancelled my internet and tv as well by

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

Vitesse réelle et contractuelle "Jusqu'à 400 Mbps"

Bonjour Voo communauté, Je connais certain clients qui ont souscrit le Voo One , ils ont tous eu des garanti qu'il peuvent avoir toujours 80 pour-cent

 publié 

il y a un an

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Last response by 

il y a un an

impossible de contracter un abonnement mobile sur le site Voo

Bonjour, J'ai par deux fois essayé de contracter un abonnement Voo mobile toudoo mais à chaque fois la procédure s'est terminée dans la dernière étap

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Increase in my bill : 26.95€ instead of 24.95€

Hi, I have a contract for internet package "toudoo". I have been charged 2 euro more each month since July (26,95 instead of 24,95). I am wondering wh

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Solution acceptée

donner sa resiliation d abonnement trio

Bonjour ça fait un peu moin de un an que je suis abonner mais après beaucoup de problème d internet je souhaite résilier mon contract comment je doit

 publié 

il y a 8 mois

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Last response by 

il y a 8 mois

Solution acceptée

Cancellation Request

Dear VOO Team, I would like to cancel my contract by 31/07/2019 as I am leaving Belgium next month. Could you please let me know which steps I need

Solution acceptée

Internet Subscription Cancellation

Hello, VOO has been wonderful in terms of both product and service. Unfortunately, I am moving abroad by the end of this month and need to cancel my

 publié 

il y a un an

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Last response by 

il y a un an

Solution acceptée

Changement d'adresse de facturation electronique

Bonjour, Cela fais plusieurs fois que j'essaye de modifier mon adresse mail de facturation électronique et qu'une erreur se produit (voir screen) In

 publié 

il y a un an

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Last response by 

il y a un an

Activatie-code

Beste Ik ben onlangs klant bij jullie geworden voor een gsm-abonnement. Alles is vlot verlopen, enkel kan ik nergens een activatie-code vinden om te

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Moving to a different address

Hello, I am leaving my current apartment end of November and my new address does not have VOO service. I am looking on the procedure to cancel my inte

 publié 

il y a 5 mois

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Last response by 

il y a 4 mois