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Internet Subscription Cancellation

Hello, VOO has been wonderful in terms of both product and service. Unfortunately, I am moving abroad by the end of this month and need to cancel my

 publié 

il y a un an

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Last response by 

il y a un an

Solution acceptée

Cancellation & moving abroad

Hello, I would like to cancel my Voo subscription. When I call 078/50 50 50 your colleagues tell me in English that they don't speak English. So may

 publié 

il y a 2 ans

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Last response by 

il y a 2 ans

VOO Cancellation and returning equipment

Hello. I completed the online form and submitted the completed template letter to cancel my internet contract. However, i have had no contact from VOO

Cancellation request without response from VOO. Experience with Ombudsman

Hi everyone, TLDR: 4 attempts of cancellation request but no response from VOO except the first one when I was told that 3 months was too far in the

 publié 

il y a 9 mois

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Last response by 

il y a 9 mois

Solution acceptée

Cancellation of my internet contract

Hi, I tried to call Voo several times to cancel my contract for Internet connection. Unfortunately no one was able to speak English at those times.

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Cancellation request

Hi, since I see this is a regular process - I'd like to cancel my internet from VOO, since I'm moving out of the country some time in August. I'm lo

 publié 

il y a 10 mois

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Last response by 

il y a 10 mois

VOO Cancellation

I have filled in the online form to cancel my account. I have received the confirmation via email on the 10/01/20 that my account will be terminated f

Solution acceptée

Cancellation Request

Dear VOO Team, I would like to cancel my contract by 31/07/2019 as I am leaving Belgium next month. Could you please let me know which steps I need

Solution acceptée

Contract cancellation

There are more then three weeks no Internet at our home untill today(27/11/2018), we aksed two times technical come for repairs but no of them fixed t

 publié 

il y a un an

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Last response by 

il y a 8 mois

Cancellation and moving abroad

Hello,I would like to cancel my Voo subscription. I am comming back to the Russian Federation and I need to cancel my subscription and return back in

 publié 

il y a 6 mois

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Last response by 

il y a 6 mois

Solution acceptée

Where can I return my equipment?

I am moving abroad, I filled out the cancellation form online but it says I won't get a response for 48 hours. I fly back early next week. Where c

 publié 

il y a 3 ans

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Last response by 

il y a 3 ans

Solution acceptée

Problems with payment VOOmobile

I am considering a cancellation of my services because I paid my VOO Mobile bill in August but the money was never sent to my account. I have been int

 publié 

il y a 3 ans

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il y a 3 ans

Commande d'un iPhone 7 n'a pas été effectuée

Bonjour, J'ai commandé un iphone 7 de couleur gris la semaine dernière, le 15 Novembre. J'ai payé €99,00 en espérant récevoir le portable dans un dél

 publié 

il y a 2 ans

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il y a 2 ans