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I want to cancel my contract
Hello I need to cancel my contract. I used on-line option to cancel by scheduling a call 3 times but haven't received any call or an update. Please guide with the process. I just need to cancel immediately. Regards SA
Question
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Mon abonnement VOO
Cancel appointment
Hello, Can anyone help me to understand how can I cancel VOO appointment scheduled? I don't need internet anymore. Thank you!
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Mon installation Internet
Cancel subscription
Hello, I am trying to contact voo to cancel but am going round in circles. My account is 0021706309 and Cancelation date is 15/07/2022. Please help. Kind regards Judith
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Discussion dédié au déménagement
Solution acceptée
Impossible to cancel internet subscription
We are leaving Belgium by the end of this month and need to cancel our subscription (internet + TV). The problem is that the only way to cancel a subscription is a line (04 266 41 14) that is operated by people who don't speak English. So I called 4 times already, they always tell me that someone
Problème
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Ma connexion Internet
What is the procedure to cancel voo subcription?
Hello, I am leaving the country and want to cancel my voo subscription. What is the procdure to cancel voo subscription? Thank you!
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Ma connexion Internet
Cancel phone subscription
Hello! I'm trying to cancel my voo subscription since 3 weeks now. I've lost my phone and I have no sim card and I reported it but they still charge me and also at Les Grandes Prés they wouldn't provide me with a new sim card, they sent me to another store which was really inconvenient at the time.
Question
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Mon abonnement VOO
want to cancel my internet
I have called 080080025 and 078505050...i dont know french.Keep getting different different number to call.But all medium is not english speaking. Could you please help me to cancel my subscription
Question
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Ma connexion Internet
I want to cancel my TV subscription
Hi Team,I have internet and tv subscription from VOO, I want to cancel my TV subscription.I had contacted customer support multiple times but I still cannot cancel it Regards,Rajesh Chamoli
Problème
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Mon abonnement VOO
Cancel the internet subscription
Hello, I would like to cancel the subscription on 31 October 2022 because I am leaving the country. If I remember correct this is a combo of Internet, TV, mobile. I want to cancel all of them.I have tried many times the previous days the phone number provided by your colleagues, but the line is n
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Ma connexion Internet
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
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Ma connexion Internet
Solution acceptée
Cancel my contract
Hi, Because I am moving to another country, I need to cancel my contract. I tried to call for a couple of weeks, but when I finally got to speak to someone, he said he was going to send an email with all the details, and nothing followed. Thanks in advance for any help!
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Ma connexion Internet
Cancel Voo Internet Subscription
Dear, I am moving to a new address from 01/02 and got to know that Voo does not cover that area. I have already talked to a new internet provider for my new address. I want to cancel my voo internet subscription in my present address by the end of the month. I called over 078505050 and was informed
Problème
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Ma connexion Internet
Solution acceptée
Want to Cancel my Registration
My Installation is scheduled on 8th August 2022. But I changed my mind and don't want to continue with the installation. Tried many times to call customer support but couldn't connect. Could you please cancel my appointment on August 8th? Thanks in Advance.
Problème
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Mon installation Internet
Cancel Appointment - Customer no.: *********
I have registered for new appointment for wifi but I want to cancel the appointment. Customer no.: *********
Question
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Mon abonnement VOO
Solution acceptée
want to cancel contract but expecting documentation
I want to cancel my contract as we are travelling from Belgium and we are vacating the current house. But VOO ask for proof. why is it required to provide that? we are cancelling after 3 years. we tried multiple times but didnt receive any help.
Problème
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Mon abonnement VOO
Unable to cancel internet subscription
Hello, I have tried cancelling my internet subscription at the end of this month multiple times by calling 04 266 41 14. Either it doesn't connect or the operator says they don't speak English and I should "try again later". I am not sure what to do. It's expensive to make these long calls that resu
Problème
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Ma connexion Internet
Moving out / Need to Cancel Internet Contract
Hello, I am trying to contact voo to cancel but am going round in circles. My account is 00XXXXXXXX and Cancellation date is 080224 (8 February 2024). Please help. Kind regards Richard Christopher Hyde
Problème
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Ma connexion Internet
Leaving Belgium and need to cancel Voo Subscription on 31 October 2022
Hello, I have been calling the number 04 266 41 14 to cancel my internet subscription, but nobody is answering. I would like to cancel my internet on October 31st as I will be leaving the country. Can you please help? My client number is 0022119191. Thank you very much! Jani
Question
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Ma connexion Internet
Do you know if it is possible to cancel TV from your offer?
Hello,Recently my Duo facture was increased and it is now a bit too much. I would like to know if it is possible to cancel the TV subscription or get a discount option. I know other companies offer this kind of option but I wonder if Voo allows this. Many thanks!
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Mon abonnement VOO
Moving to address not covered by Voo, sadly need to cancel subscription.
I love your service, but sadly I'm moving houses to an address not yet covered by Voo. It's in Bruxelles 1000 towards Bois de la Cambre. I'm sadly needing to cancel the subscription. Please advice.
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Discussion dédié au déménagement