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1st July - Price increase

On the 1st of July, like every year, VOO is going to increase the price from 46.95 to 48.95... but if you are a new customer and subscribe on the 1st

 publié 

il y a 2 ans

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il y a 2 ans

Did not receive bill for July 2017

Hello, I did not receive my bill for July 2017. Please let me know what needs to be done. Thanks

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il y a 3 ans

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il y a 3 ans

Solution acceptée

Slower internet 21 June (from average 107Mbps to 70Mbps)

In the month of June there were several internet interruptions, longest 1 hour and 22 min on Wednesday 12/6. I have daily small speedtest running, wh

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il y a 10 mois

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il y a 9 mois

Contract modification request and I received "Nous avons bien reçu votre demande de résiliation"

I sent a request for information regarding the modification of my actual contract from the 1st of July when the new prices will be in place and I rece

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il y a 4 ans

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il y a 4 ans

Increase in my bill : 26.95€ instead of 24.95€

Hi, I have a contract for internet package "toudoo". I have been charged 2 euro more each month since July (26,95 instead of 24,95). I am wondering wh

 publié 

il y a 4 ans

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il y a 3 ans

Moving out: how to transfer the internet contract to the new locataire?

Hello.I rented a flat and had a contract for internet (illimited GB) with Voo for 2 years.On the 1st of May 2020, I am moving out. The new tenant (new

 publié 

il y a 2 mois

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Last response by 

il y a un mois

Cancellation request without response from VOO. Experience with Ombudsman

Hi everyone, TLDR: 4 attempts of cancellation request but no response from VOO except the first one when I was told that 3 months was too far in the

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il y a un an

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il y a un an