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Probleme avec mon type de NAT sur Call Of Duty
Bonjour, Je souhaite jouer avec des amis à Call Of Duty, mais mon type de NAT est MODERER ce qui m'empêche de le rejoindre ou inversement. J'ais lu depuis le menu réseau de Call Of Duty que je dois activer le port "27017" pour q
Problème
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Ma connexion Internet
@lucas rizzi Our technician can come on Friday, 29/03 between 1:00 PM and 5:00 PM. An adult must be present throughout the proposed time slot. The intervention is free of charge. In case of absence, the appointment will be charged at 50.00 EUR. In ca
GIGA is available at my adress but my speed was not updated
Hello folks, I've subscribed to voo GIGA and back then the 1Gbps was not available at my address. I took the 500Gbps download and 20Gbps upload then and was informed that once my area is covered my speeds would automatically be updated. Recently I've checked and seems like my area is now covered. U
Problème
Thanks Gilles , At the end of week atleast you and someone responded. Its had been just a matter of a minute which took 1 week In lack of proper channel to take down the reqeust and acknowladge with confirmation that - the charging would stop fro
Service disconnection request
Bit of story Below - Summary Can someone please acknowladge that my disconnection request has been taken up and service and charging stopped ASAP. Storyline- a) Internet started to get patchy starting this month. b) Frustated tried calling customer care - no success. c) decided to disconnect VOO
Question
Je krijgt nooit de melding Gebruiker onbekend of fout paswoord.
Security certificate problems when connecting Voo (with Telenet pasword)
Hi, Since yesterday I have problems to connect to Wi-Free (Voo Homespot). I get popup screen with : Problems with Security Certificate. I cannot login to https:// sites like my email I can access http:// sites and also google seems to work. Is there something changed last 24 hours in the settings or
Question
Dear @Gilles N. , may I ask you to help me restore the public address in my configuration. I had a public address for many years, and with the help of DynDNS it was possible to access my small software lab and residential IP cameras from anywhere whe
Comment savoir si je suis en IP publique ou privée (CGN) ?
Possédez-vous une adresse IP publique ou privée (CGN) ? – Souvent, cela ne change absolument rien à votre utilisation des services VOO ! Dans certaines conditions, avoir une adresse IP publique peut toutefois être utile. On vous explique tout ! Avez-vous une adresse IP publique ou privée ? Pour c
Question
I have reported similar drop of speed also in Auderghem (1160)
Connexion lente depuis quelques jours
Bonjour, depuis quelques jours mon abonnement tatoo est subitement ralenti... je n'ai plus que du 70Mbps, peu importe le serveur sur speedtest alors qu'avant j'etais à 200 j'ai bien évidemment rebooté le modem et le routeur Voici mes niveaux ; Y voyez vous quelque chose de particulier? Merci
Problème
Hello Nathan, There is still no resolution to my issue. I would like to request for a disconnection of VOO with immediate effect as VOO as proved to be incapable of providing customer service. Kindy act on this urgently. Roveena
Internet Connection NOT WORKING
MY VOO internet is not working since a week and I have been trying to reach the customer care but no response provided. I feel the service provided by VOO is PATHETIC and does not meet the customer demands at all. There is no call back or a response on the multiple contact forms posted repeatedly.
Question
Hello @Ashwini, As @Marcs told you, this allows you to terminate your contract on the desired date. Requests for termination are made in writing. You can send your request via this contact form: http://spr.ly/6184ENtKp First close the invitation to
want to cancel contract but expecting documentation
I want to cancel my contract as we are travelling from Belgium and we are vacating the current house. But VOO ask for proof. why is it required to provide that? we are cancelling after 3 years. we tried multiple times but didnt receive any help.
Problème
Hello Do not unplug the modem, this unit should remain on and you will not have problems. It’s a know bug of the modem software … A factory reset is one of the solutions to reactivate the wifi interfaces.
WiFi not working
Dear all, After 2 weeks of being unplugged the router, I have just plug it again and the WiFi led is not green. I have tried pressing it by 10 seconds, and restarting the router (cga) but it does not work. The WiFi connection is not seeing by my home devices. Power and connection leds are working
Question
Solution acceptée
Geen 4g Connexxie
Ik heb afgelopen week geen bereik of echt mobiel internet, ik kan wel bellen maar sms’en en mobiel data werkt niet. ik heb al INIT geïnstalleerd en dat lukt een keer en dan is het weer weg en daarna kan ik het niet meer installeren en nog steeds geen 4g of LTE. ik kan ook niet bellen naar de kla
Problème
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Mon abonnement VOOmobile
Solution acceptée
Impossible to cancel internet subscription
We are leaving Belgium by the end of this month and need to cancel our subscription (internet + TV). The problem is that the only way to cancel a subscription is a line (04 266 41 14) that is operated by people who don't speak English. So I called 4 times already, they always tell me that someone
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Ma connexion Internet
Language options
Could we please get the option of original comments or commentators in English? Or the option to change language? As I watch UFC for 5 years on Telenet, since 1st of January it moved to VOO sports, and they only speak French.... and I don't.... And they keep talking the full length of every show....
Idée
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Mes chaînes TV
Solution acceptée
Ping plus élevé en jeu et/ou stream comparé à il y a 1 an et plus (League of Legends)
Bonjour, je suis étonné de voir que mon ping en jeu a doublé voir parfois triplé. Je tournais à +- < 19ms max et de manière constante et fixe en câblé il y a quelques années de cela avec Voo et la migration du serveur européen du jeu League of Legends vers Amsterdam. Cependant depuis 1 an ou
Problème
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Ma connexion Internet
Modem CGA et je joue à call of duty vanguard
Aide pour ouverture de port sur le modem
Bonjour, j'aimerais si possible avoir un type de nat ouvert sur les jeux vidéos (je suis sur pc) Pouvez vous faire quelque choses ? Merci à vous !
Question
Yes I would like to cancel, the owner was going to move out of Brussels so we thought of getting new connection with new plan, but currently he is going to continue in Brussels so even we will continue with same subscription
Cancel Appointment - Customer no.: *********
I have registered for new appointment for wifi but I want to cancel the appointment. Customer no.: *********
Question
@srialmaster We can do a compensation, of course. As your services are still down for the moment, I propose you to inform us when everything is back again : we will do a commercial compensation corresponding to the real time of impact.
Internet down - Naast 7062
My internet has been down all night in Naast, 7062. I have reset the modem several times and the internet will not connect.
Problème
Hello @maneeshvb, I can take care of cancelling your subscription. It will be billed until the end of the month in any case. Do you confirm it ?
To disconnect my voo phone
As I left belgium, i would like to disconnect my phone 0455 11 55 98.. I don't know what to do... I called the number and never picked up.
Question
Séries
J'ai le profond regret de vous informer que deux des plus intéressantes séries ont été reléguées :( GAME OF THRONE est reporté en juillet WESTWORLD est reporté en ....... 2018 Heureusement dans l'attente on aura "House of Card" ainsi que "Le bureau des légendes"
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La communauté
toujours pas d’accès aux services de wargaming pas de world of tanks
Soucis de Connexion avec les services Wargaming
Actuellement il est impossible au utilisateur de Voo de ce connacté au service de jeux Wargaming (tous leurs jeux son touché par ce blocage). J'ai remontée l'info au service technique, qui ma conseillée de l'indiqué également ici d'autre utilisateurs croisé sur Facebook et Discord sont dans le même
Question
Hi Madasseri,A general breakdown has going on on your area and it is the reason, please accept our apologise for this inconvenience. Everything has got well be fixed. Have a nice end of day and take care of you.
Gilles N
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Internet connection lost ("@" keeps blinking in red)
Hello, I am working from home and today I faced a problem with my internet connection. The "@" light keeps blinking in red. I checked the connection and restarted the modem a couple of times. I have attached an image of the modem when the "@" light is blinking. Could you please help me to fix this
Problème