8 Messages

ven. 20 mars 2020 15:00

I want to change my internet subscription

Dears

Due to the current situation, as we working from home I have some uploads/downloads to the company network and my wife also doing the same, I would like to upgrade my internet connection to MAX 400Mbps as I need more upload speed, is that possible in this time

Thank you

Réponses

Marcs

Top Expert

 • 

10.8K Messages

il y a 3 mois

Hi,

You need to know that the change will occure only the first day on the next month.

If you want to make the change be sure that your customer number is in your profile
N'étant qu'un simple client, je ne parle jamais au nom de Voo

8 Messages

Hello,

yes I would like to make the change in any case, and yes I have my customer number on my profile.

thank you

Antoine L

Officiel VOO

 • 

2.7K Messages

Hi,

 

Sorry for the late answer. I see that you've had a contact with our commercial department, and the change was made on the 01/04.